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User review of ShareFile

It makes work easier for everyday work

- by Joan

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It has provided a great virtual avenue through which my clients and I can share files without having to meet. My clients can now scan receipts, spreadsheets, bank statements and other tax forms and share or send them to me in real-time. We can even go through file or documents at the same time without being in the same room. The drag and drop feature for the desktop version of the tool makes everything look easy.

What aspects are problematic or could work better?

It is not possible to modify a folder using labels. When you try to use different characters for different folders it gives you problems. The desktop version needs to offer options for password protection to prevent unauthorized access to your documents or files. The PrintToShareFile has grave issues in terms of its role.

What specific problems in your company were solved by this product?

It has helped to save on time, money to print the docs and the cost of traveling to submit documents and files to clients. In short it has brought a sigh of relief for work issues. I do not have to move around delivering documents to clients or even when they are not available I can just scan and send the files in an instant.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.