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User review of ShareFile

It provides a great back-up solution for our files

- by Ross

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It is a great storage tool which is secure and convenient. I can share files with my colleagues and retrieve them with ease whenever i want. It is simple to use and offers a great experience on my part and that of the recipient.

What aspects are problematic or could work better?

The tool is great in terms of usage and functionality. I can use it with my finder and get the best experience. However, when I open my PC, the sync version does not perform on its own. It requires me to tap re-sync first so that it can function. This is the only drawback I experienced with the tool.

What specific problems in your company were solved by this product?

Initially, we had a problem of storage of files from a single location for ease of organization. ShareFile has brought a solution to this as we can store those files in one location. Apart from that, it provides back-up feature for our files, which is easy to transfer to our new computers. This saves time as you do not have to transfer one file at a time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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