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User review of SharpSpring from Constant Contact

Affordable even for SMEs

- by Steve

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It has everything you can ask for in a marketing automation tool. Starting from the interface, you get the professional feel. It also has a white labeling feature to help you utilize the interface and reap the best of what it has to offer. The features make everything look simple and complete. It is affordable depending on your marketing campaigns you want to manage. It offers a great user experience, which adds to the professionalism of the product. In short, you can set up your campaigns and automate them without much hustle.

What aspects are problematic or could work better?

The glitches are there with the SharpSpring automation tool. To start with, the landing page builder has issues. It was recently added and maybe that is why it has problems. Although there is not much to dislike about this product, it has issues with the mobile version. It is not intuitive, which means that you will experience bugs when you want to run the software in your mobile device. It does not function as it should be and also the recording of leads is constantly failing. The good thing is that the technical team, of SharpSpring, is aware of this and is working to ensure the problem is fixed.

What specific problems in your company were solved by this product?

The price is right when it comes to SharpSpring and thus small and medium sized enterprises (SMEs) can afford to launch their campaigns with ease. It offers professional experiences for such enterprises, which guarantees the success of their campaigns and businesses in general. Be it social media, advertising or creating landing pages, SharpSpring offers the ultimate support. The pricing structure favors any type of business which is a plus. In a nutshell, this product empowers marketers to perform better and get the results they need.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Networking

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.