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SharpSpring REVIEW

Marketing Automation Software

19 user reviews
USER SATISFACTION 98%
OUR SCORE 9.2

What is SharpSpring?

SharpSpring is a powerful email marketing platform that works flawlessly with most third-party apps and existing systems. It is targeted primarily at small and medium-size businesses, offering a wide array of features to make sure that users get all the online marketing functionalities that they need.

However, what sets it apart from the competition is that it is quite inexpensive, making it ideal for the little guy. No annual contracts are required, with users required only to sign up month to month. It is designed for agencies, enabling them to manage, brand and charge customers the way they want. The system can be of use across any organization, from management to rank-and-file staff.

Managers can benefit from using the tool as it is able to track incoming sales and prospects. For creative businesses, staff such as web designers can use its CRM and email functionalities to communicate with and update customers on relevant developments. The solution accelerates workflows as it stores all key sales and marketing materials in a single location.

The vendor also provides an unlimited free support and open API integration.

Overview of SharpSpring Benefits

SharpSpring excels as a marketing automation platform, improving users’ lead conversion rates. Aside from this, the software offers numerous solutions to those seeking to market their products and services through the Internet. Here are some of them:

Behavioral-Based Email Automation

SharpSpring is designed to start conversations through emails, which eventually end up in lead conversions. Its “after-the-click” tracking veers away from traditional email services, allowing users to send personalized messages. This results in providing leads with the appropriate information during important phases of the purchase process.

Dynamic Forms

The solution generates forms that can be customized to include reorder fields. This can be modified quite easily with the software’s drag-and-drop functionality. An autocomplete option is also available for regular visitors, making your website not only visually pleasant but improving conversion rates as well. Fields from third-party and native forms can also be mapped using the tool.

Lead Engagement

The system comes with an intuitive visual workflow builder that makes marketing automation really simple. Users can exploit branching logic as a means to engage leads during crucial stages of their purchase journeys. Targeted messaging can be performed with customizable buyer personas while users get to receive daily lists of strong leads through email, which can be easily converted into sales. Lead scoring, meanwhile, is done based on page tracking, engagement and fit, among other factors, making it easy to identify strong prospects.

Quick Lead Identification

The tool can identify twice as many site visitors, making lead identification a breeze. Prospect motivation can be determined using its behavioral-based tracking feature. Leads can be tracked as the software provides visibility into your leads pipeline. Users can make their own fields, deal stages and filters, which are useful in handling their distinct sales processes.

Custom Landing Pages

SharpSpring is capable of creating landing pages and funnels that can convert visitors into leads in no time at all. Use dynamic web content that can be modified in accordance with visitor attributes and interest to drive more conversations. These are made possible with the tool’s easy-to-use interface that comes with point and click functionalities. No coding or web developer is required to accomplish these benefits.

Powerful Analytics

Using the software, businesses can make data-driven decisions, which are made possible by the system’s analytics. Metrics make it possible to generate information-rich reports that can convert critical information in easy-to-understand format, which can be shared with teams and even clients. Email success can be traced while messaging can be optimized by following figures such as opens, clicks, bounces and deliveries. This way, you get to know which emails are serving their purpose and those who are not.

Overview of SharpSpring Features

  • Behavioral Based Email Automation
  • Dynamic Forms
  • Lead Nurturing
  • Lead Scoring
  • Robust Rules Engine
  • Dynamic Web Content
  • Track Leads
  • Daily VisitorID Email
  • Smart Emails
  • Third-Party CRM Integration
  • Custom Deal Stages
  • Social Notes
  • Point-and-Click WYSIWYG Editor
  • Landing Page Funnel
  • Call Tracking
  • Transformative Email Analytics
  • Campaign Tracking
  • Behavior Tracking
  • Multiple Device Tracking

What Problems Will SharpSpring Solve?

As a marketing automation tool, SharpSpring resolves numerous concerns commonly encountered by marketing teams. This is made possible by the vast tools that come with the system. The following are problem scenarios and the manner by which the software resolves them:

Problem #1: Confusion From Using Too Many Programs

SharpSpring is a total marketing automation suite, providing everything that marketing teams need to plan, strategize, create, test, monitor and measure marketing campaigns in different channels, which include, social, SEO, email, landing pages all the way to conversion. Also, you need not worry about your existing system not working with the platform. It comes with an open API that allows it to integrate with any solution, so that you can manage everything from a single location.

Problem #2: Agencies Lack of Control Over Marketing Automation

Agencies commonly struggle with the management of their customers’ marketing automation as most are required by vendors to sign with them. As SharpSpring is  designed to cater to the needs of agencies, it provides them with total control over branding and pricing. It likewise enables agencies to control their clients’ marketing automation, which comes as a service all its own.

Problem #3: High Prices of Marketing Automation

Unlike most of its competitors, SharpSpring has eliminated annual subscriptions, which are known to trap users in contracts. And do not let the software’s price fool you. Despite its inexpensive plans, SharpSpring has all the needed features to significantly increase your conversions by driving your leads. What makes it even better is that users can cancel their subscription anytime they want.

Awards & Quality Certificates

SharpSpring Position In Our Categories

Position of SharpSpring in our main categories:

10

SharpSpring is one of the top 10 Marketing Software products

10

SharpSpring is one of the 10
Marketing Software products


SharpSpring is also listed in the following subcategories:

Category:Position:Category:Position:
Campaign Management Software#4 Marketing Automation Software#5
Mobile Marketing Software#1 Social Media Monitoring Software#2
Category:Position:
Campaign Management Software#4
Marketing Automation Software#5
Mobile Marketing Software#1
Social Media Monitoring Software#2

Enterprises have unique wants and requirements and no software solution can be just right in such a scenario. It is useless to try to find an ideal off-the-shelf software product that fulfills all your business needs. The smart thing to do would be to modify the application for your special needs, staff member skill levels, finances, and other elements. For these reasons, do not hasten and invest in well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your unique wants. Do your groundwork, investigate each short-listed system in detail, read a few SharpSpring reviews, call the maker for clarifications, and finally select the application that provides what you want.

How Much Does SharpSpring Cost?

SharpSpring is priced on a month-to-month billing basis. There are five pricing plans to choose from. Here are the details:

1,500 Contact Plan -$450/month

  • 1,500 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

10,000 Contact Plan – $650/month

  • 10,000 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

20,000 Contact Plan – $875/mo

  • 20,000 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

Enterprise Plan – (quote-based)

Agency Plan – (quote-based)

User Satisfaction

We realize that when you make a decision to buy Marketing Automation Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SharpSpring reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SharpSpring. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

100

NEGATIVE SOCIAL MENTIONS

2

Screenshots

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • German
  • Spanish
  • French
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are SharpSpring pricing details?

SharpSpring is priced on a month-to-month billing basis. There are five pricing plans to choose from. Here are the details:

1,500 Contact Plan -$450/month

  • 1,500 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

10,000 Contact Plan – $650/month

  • 10,000 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

20,000 Contact Plan – $875/mo

  • 20,000 contacts
  • Unlimited users
  • Unlimited support/training

Onboarding – $1,800 (one time)

Enterprise Plan – (quote-based)

Agency Plan – (quote-based)

What integrations are available for SharpSpring?

SharpSpring integrates with the following systems and applications:

  • Salesforce
  • Magneto
  • Formstack
  • Facebook
  • Twitter
  • Gmail
  • Cisco WebEx
  • Zoho CRM
  • Zapier
  • Wufoo
  • LinkedIn
  • Shutterstock
  • Litmus
  • PieSync
  • Google Adwords
  • WebEx
  • GoToWebinar
  • Open API

User reviews


User reviews in total: 19

14
5
0
0
0

Average Rating:

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The most favorable review

Patti

1 month ago


Pros: It comes with what I was looking for. Customization is very important on my part as I want to customize the tool based on my preferences and marketing needs. SharpSpring gives me this and more. I can create custom triggers for tracking leads, custom filters to monitor the performance of my campaigns and custom fields when I want to manage everything on the dashboard. All this come to make my work easier. Apart from that, SharpSpring integrates well with most CRM and thus you do not have to worry about the type of hosting platform you have for your website. It helps me solve my current situation for my business and creates room to plan for future growth and development of the business.

Cons: The reporting aspect of the tool is not quite helpful. Although it provides reports for campaigns and how they are performing, I want more of specific reports on lead and custom fields. It should be able to generate those reports so that you can understand every aspect of the strategy instead of general reporting. I can however export that data to CVS files and generate a good report based on what I am looking for. However, this is not direct as it requires for you to go an extra step.

The least favorable review

Marion

5 months ago


Pros: It is all we could ask for in a marketing automation tool. Its CMR and ESP are intuitive which helps you to manage your leads with ease. The functionalities of the product, makes it a world class automation tool. You can segment your contact list with ease and send specific messages to a group of your customers or prospects. When it comes to creating workflows, SharpSpring does it all and in the best way. You can include all details about a lead from the first time he or she visited your website to today on the contact manager. This helps you to manage the lead based on their activities on your website and that counts for tailored marketing. Also, with the open API we have done a lot for our clients, which is a plus.

Cons: It is not all roses in SharpSpring. They also have some few bugs that debugging. I experienced problems when sending emails. It is not as reliable as it should be. There were also some other glitches with their core features which was frustrating. I think that they have ignored some of their core functionalities to focus more on scaling. It would be better if they put more emphasis in the functionality of their main features to help users get the most out of the product.

Published 1 month ago
Verified
user
It comes with what I was looking for. Customization is very important on my part as I want to customize the tool based on my preferences and marketing needs. SharpSpring...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
It has a friendly user interface. It is easy to find your way round the tool for the first time. SharpSpring offers numerous contacts and functionalities to help you get...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
What I like most about this platform is the fact that it provides professional tools that are great for marketing agencies. The paltform’s workflows and campaign tools...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
It is all we could ask for in a marketing automation tool. Its CMR and ESP are intuitive which helps you to manage your leads with ease. The functionalities of the...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I have tried several marketing platoforms for our company and for our clients and SharpSpring is second to none. It is robust platform and it competes with huge...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
The UI is clean and professional and it offers great features that are suitable for our businesses and we can easily complete perfect marketing automation system at...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
The fact that SharpSpring is compatible with any form of CMS out there makes it the best marketing automation tool for us. Before we discovered this tool, other tools...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
I like that the team behind SharpSpring constantly improves the software and they always release features that are suitable for our business. I like its email marketing...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
SharpSpring offers thorough interaction and helps you to better understand your clients. I like its monthly subscription that is based on revenue stream. It allows you to...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
It allows you to follow up on the emails you have sent to your client list. You can also schedule emails as to when and who they should be automatically sent to. This...



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