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SharpSpring REVIEW

Marketing Automation Software

19 user reviews
USER SATISFACTION 98%
OUR SCORE 9.0

What is SharpSpring?

SharpSpring is a powerful marketing platform with affordable packages for small and medium sized businesses. It offers comprehensive marketing automation with robust features to cater online marketing needs of its clients.

SharpSpring is a behavior-based email marketing platform that allows its users an easy integration with CRMs. Not only this,  you can also integrate this software with most of the tools you are already using. It helps you to run operations smoothly and in a will-organized manner. It has revolutionized the concept of communication from blast emails to one-to-one conversations where you can send personalized emails right on time and with the relevant information only.

Agencies love SharpSpring and businesses depend on it. It offers an excellent client support service and also a free demo.

Overview of SharpSpring Benefits

SharpSpring makes email automation easy and simple. It does not offer blast emails rather, personalized email messaging so that, your customers receive only needed information in a timely manner. Such emails do not end up in the spam folder and yield high response rate from the audience.

Lead capturing dynamic forms grab your visitors’ attention and give them an opportunity to get answers to their inquiries. A well-structured dynamic form becomes an essential part of your website and is easy to fill. It has a smooth drag-and-drop editor that allows you to build, customize and reorder the fields. Moreover, some of the fields are already filled for the returning visitors by the SharpSpring software.  Such forms initiate a relationship between you and your prospective customers and give them a chance to understand your products and services better.

You can easily integrate SharpSpringwith social media. This allows you to follow your customers and prospective customers over social media and observe their behavior and interests. Third party CRMs can also be integrated without any complicated procedures. It also allows a safe place for customer related data storage. The analytics of SharpSpring provide the accurate and relevant data that aids in the decision-making process and helps in understanding the ROI. The rules engine of the software eases the process of marketing automation with the utilization of workflow to engage with the leads at various points of the buying process.

All in all, you can bring automation easily and smoothly to your marketing and sales processes using SharpSpring. 

Overview of SharpSpring Features

  • Behavioral Based Email Automation
  • Dynamic Forms
  • Lead Nurturing
  • Lead Scoring
  • Robust Rules Engine
  • Dynamic Web Content
  • Track Leads
  • Daily VisitorID Email
  • Smart Emails
  • 3rd Party CRM Integration
  • Custom Deal Stages
  • Social Notes
  • Point-and-Click WYSIWYG Editor
  • Landing Page Funnel
  • Call Tracking
  • Transformative Email Analytics
  • Campaign Tracking
  • Behavior Tracking
  • Multiple Device Tracking

SharpSpring Position In Our Categories

Position of SharpSpring in our main categories:

50

SharpSpring is one of the top 50 Marketing Software products

50

SharpSpring is one of the 50
Marketing Software products


SharpSpring is also listed in the following subcategories:

Category:Position:Category:Position:
Campaign Management Software#9 Marketing Automation Software#15
Mobile Marketing Software#1 Social Media Monitoring Software#4
Category:Position:
Campaign Management Software#9
Marketing Automation Software#15
Mobile Marketing Software#1
Social Media Monitoring Software#4

Each enterprise has different needs and needs an application that can be personalized for their size, kind of employees and clients, and the particular industry they are in. For these reasons, no software can proffer perfect tools out-of-the-box. When you look for a software product, first be sure what you require it for. Read some SharpSpring reviews and ask yourself do you want basic functionality or do you require sophisticated functionality? Are there any industry-specific features that you are seeking? Find the answers to these queries to help your search. There are lots of aspects that you need to consider and these include your budget, specific business needs, your organization size, integration requirements etc. Take your time, use a few free trials, and finally zero in on the app that provides all that you need to boost your company efficiency and productivity.

How Much Does SharpSpring Cost?

SharpSpring Pricing Plans:

ShaprSpring’s individual and enterprise pricing information is available only upon request. Get in touch with the vendor for more details.

User Satisfaction

We realize that when you make a decision to buy Marketing Automation Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SharpSpring reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SharpSpring. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

100

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are SharpSpring pricing details?

SharpSpring Pricing Plans:

ShaprSpring’s individual and enterprise pricing information is available only upon request. Get in touch with the vendor for more details.

What integrations are available for SharpSpring?

SharpSpring integrates with the following systems and applications:

  • Salesforce
  • Magneto
  • Formstack
  • Facebook
  • Twitter
  • Gmail
  • Cisco WebEx
  • Zoho CRM
  • Zapier
  • Wufoo
  • LinkedIn

User reviews


User reviews in total: 19

14
5
0
0
0

Average Rating:

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The most favorable review

Patti

2 months ago


Pros: It comes with what I was looking for. Customization is very important on my part as I want to customize the tool based on my preferences and marketing needs. SharpSpring gives me this and more. I can create custom triggers for tracking leads, custom filters to monitor the performance of my campaigns and custom fields when I want to manage everything on the dashboard. All this come to make my work easier. Apart from that, SharpSpring integrates well with most CRM and thus you do not have to worry about the type of hosting platform you have for your website. It helps me solve my current situation for my business and creates room to plan for future growth and development of the business.

Cons: The reporting aspect of the tool is not quite helpful. Although it provides reports for campaigns and how they are performing, I want more of specific reports on lead and custom fields. It should be able to generate those reports so that you can understand every aspect of the strategy instead of general reporting. I can however export that data to CVS files and generate a good report based on what I am looking for. However, this is not direct as it requires for you to go an extra step.

The least favorable review

Marion

3 months ago


Pros: It is all we could ask for in a marketing automation tool. Its CMR and ESP are intuitive which helps you to manage your leads with ease. The functionalities of the product, makes it a world class automation tool. You can segment your contact list with ease and send specific messages to a group of your customers or prospects. When it comes to creating workflows, SharpSpring does it all and in the best way. You can include all details about a lead from the first time he or she visited your website to today on the contact manager. This helps you to manage the lead based on their activities on your website and that counts for tailored marketing. Also, with the open API we have done a lot for our clients, which is a plus.

Cons: It is not all roses in SharpSpring. They also have some few bugs that debugging. I experienced problems when sending emails. It is not as reliable as it should be. There were also some other glitches with their core features which was frustrating. I think that they have ignored some of their core functionalities to focus more on scaling. It would be better if they put more emphasis in the functionality of their main features to help users get the most out of the product.

Published 2 months ago
Verified
user
It comes with what I was looking for. Customization is very important on my part as I want to customize the tool based on my preferences and marketing needs. SharpSpring...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It has a friendly user interface. It is easy to find your way round the tool for the first time. SharpSpring offers numerous contacts and functionalities to help you get...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
What I like most about this platform is the fact that it provides professional tools that are great for marketing agencies. The paltform’s workflows and campaign tools...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It is all we could ask for in a marketing automation tool. Its CMR and ESP are intuitive which helps you to manage your leads with ease. The functionalities of the...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I have tried several marketing platoforms for our company and for our clients and SharpSpring is second to none. It is robust platform and it competes with huge...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
The UI is clean and professional and it offers great features that are suitable for our businesses and we can easily complete perfect marketing automation system at...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
The fact that SharpSpring is compatible with any form of CMS out there makes it the best marketing automation tool for us. Before we discovered this tool, other tools...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I like that the team behind SharpSpring constantly improves the software and they always release features that are suitable for our business. I like its email marketing...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
SharpSpring offers thorough interaction and helps you to better understand your clients. I like its monthly subscription that is based on revenue stream. It allows you to...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
It allows you to follow up on the emails you have sent to your client list. You can also schedule emails as to when and who they should be automatically sent to. This...



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