Better integration with most CMS platforms

What are the best aspects of this product?

The integration with other third party software applications is high. Since it does not have content management solution (CMS) we can outsource from other CMS platforms such as WordPress. This way, we are able to satisfy the needs of our clients as it does not matter where they host their website, SharpSpring integrates with all. It has an easy setup and interface which makes it easy to get started. Also, the pricing plans are easy to understand and adapt to which gives a better angle to serve our clients in terms of billing. Its onboarding was better as compared to other similar platforms.

What aspects are problematic or could work better?

We came across 3 issues where we could not customize some of the features to suit our marketing needs. This brought about frustrations. Among those were software glitches that slowed us down. However, the support team is highly responsive and helpful to address the issues that we put forward. They were able to resolve 2 of those issues and we have no doubt that the 3rd issue will be sorted out soon.

What specific problems in your company were solved by this product?

We can now serve our customers without increasing their budgets or even changing their CMS. It helps us to manage our clients’ campaigns from one location. With its flexibility in integration, we do not have to transfer our clients’ websites to a different web hosting platform. This has come to help us a lot. Also, the pricing structure favors our clients as they can spend less for more. It offers seamless support to our marketing needs and those of our clients. With SharpSpring, we can reap what we sow and more which leaves our clients happy.

Are you a current user of this product?

Yes