Highly scalable marketing tool

What are the best aspects of this product?

It is affordable even for small and medium sized businesses (SMBs). When you compare with other similar tools, SMBs cannot afford most of the powerful marketing automation tools in the market. Luckily, with SharpSpring, they can set their marketing strategies without having to spend a lot on the same. The customer support is highly responsive and offers the needed help for bugs you encounter during the use of the tool. It values agencies as it understands how agencies work and their operations. Being an agency we can find value in this tool to give our clients the best value for their money in terms of results.

What aspects are problematic or could work better?

The main problem is that, when you are using the product, you may come across bugs that need debugging. Luckily, they have a helpful support team which gets ahead of the problem as soon as they receive a query. Apart from the bugs that happen now and then, we are happy using the tool for our marketing and those of our clients. The overall output is more than we bargained for, which is a good thing.

What specific problems in your company were solved by this product?

From the manageable pricing structure the tool has to offer, we can transfer that budget-friendly spirit to our clients. As an agency, we look to give the best to our clients and SharpSpring has allowed us to do so with ease. We can track leads for our clients and act upon those analytics with the aim of marketing automation. Also, we are able to provide behavioral analytics data that will help us send customized messages to our customers and prospects based on what they need. Since we deal with different types of clients in terms of size, SharpSpring has helped us to accommodate their needs regardless of the case. This is because it is highly scalable which makes it easy. We are able to bring our clients into using this product where they can utilize the sales reporting feature for customization needs and improve their sales strategies.

Are you a current user of this product?

Yes