Reliable based on your automation needs

What are the best aspects of this product?

It has a friendly user interface. It is easy to find your way round the tool for the first time. SharpSpring offers numerous contacts and functionalities to help you get ahead in automation and tracking of leads. Apart from this, they upgrade and add new features every month which opens up new ways you can make the best us of the product. Although some of those features you may not use, it gives you an idea just in case you want to expand in future. It advocates for segmentation of your visitors by tracking and analyzing their behavior on your site. This encourages automation s you can end emails and personalized messages to visitors based on what they were looking for. Integration with Adwords helps you to evaluate the return on investment (ROI) for your ad. You can be able to vie which ad is the most profitable in terms of the conversion rate.

What aspects are problematic or could work better?

It can sometimes be disappointing where a new feature is not working as it should be. It maybe, that, they do not fully test those features before they include them in the system. What follows is chaos as they are full of bugs. Before you recommend a new feature to a client, make sure you have seen how it works to avoid such glitches and disappointments. Also, the setup is complex as even basic setup procedures will require an expert to help you get around them. Luckily, you can work with partner agencies to take you through all the steps to get started.

What specific problems in your company were solved by this product?

Through tracking and monitoring of leads, SharpSpring has done it for us. We can now spend less time in nurturing that lead which eliminates repetitive work for our sales team. This means a more productive team which also saves time and money. We are able to understand and monitor the performance of our marketing campaigns with ease. Since this tool is highly scalable, we can bring that to our marketing efforts and reach greater heights where we could not reach before with other software applications.

Are you a current user of this product?

Yes