What are the best aspects of this product?
They are constantly working to bring in new features to the platform and enhance current features, which makes for a great user experience. The marketing automation tools have brought more of an ROI than practically any software we've ever used and that's not even our favorite thing about SharpSpring!
What aspects are problematic or could work better?
Just a bit slow at times, needs more customization possibilities, and sometimes the email templates get messy and buggy
What features/services would you like to see in future versions of this product?
Just would make it a little bit faster, I find it great the way it is right now
What specific problems in your company were solved by this product?
It helped us make more convertion, drive sales, and increase the flow of Qualified leads for us and for a few of our clients
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
51-100 Employees
What is your industry?
Marketing and Advertising
Did your company use a different software before this one?
Yes
What software did you use before?
Hubspot
Why did you decide to change it?
Pricing, user experience
Are you satisfied with the change?
Completely
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
around $1000
What is your total annual cost for using this product?
around 12000
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
20%
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