What are the best aspects of this product?
I love how it's able to seamlessly merge with our site's platform (Shopify) in tracking/shippung and uploading info quickly. We utilize it for tracking info on all outgoing orders at the same time. It happens to be the only app we know serving such purpose. And it works really great with Shopify. Once you use the UI several times, you'll be familiar with and understand which functionality is suited for the things you need.
What aspects are problematic or could work better?
Its UI has so many options --- both a good and bad thing. It took some time to properly understand the basics. But when I finally did it, everything was simple. I dislike how it's not able to do a refresh whenever you login. You'd have to do a refresh/re-sync on your Shopify order dashboard whenever you log in everytime. This would ensure your orders are set to be managed.
What specific problems in your company were solved by this product?
We can now upload shipping/tracking information for orders all at the same time. This is better off compared to going through each order and uploading the tracker details manually. It happens to be the first app that we've run into offering such functionality at a very reasonable price tag.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Sporting Goods
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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