Brilliant tool

What are the best aspects of this product?

I love how it's really easy to use. We utilize several systems in our operation and so far, this has been my ultimate favorite. Its setup helped our company to operate efficiently and smoothly. Relationship between deparments is a lot stronger due to the access they get with ShipStation. Not only will you see an order, but you get a glimpse at the person responsible for packaging, it's current state of process, and etc...

What aspects are problematic or could work better?

There's nothinh much to hate when it comes to programming. However, there have been times where it ran into an issue with Stitch, our other system. But to tell you the truth, the problem in itself is with Stitch --- not ShipStation. ShipStation can run a little slowly when extracting and pulling info. So we ended up manually clicking the updates for all stores.

What specific problems in your company were solved by this product?

We're a business concentrating on home decor. We ship our orders to customers through online means. We're doing the best we can to improve our communication between departments since a lot of us are involved. We're using ShipStation to effectively communicate with anyone we encounter.

Are you a current user of this product?

Yes