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User review of ShipStation

It’s efficient when it comes to its shipping aspects.

- by Aubrey

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

There are a lot of awesome features seen with this platform. One that stands out is its ability to flag and map orders. This functionality gives you the ability in making use of carrier shopping to its full potential. If you currently have a product line with more than one similarities, mapping is quickly done in assigning carrier service and printing labels. Such features helped double our business YOY without added labor.

What aspects are problematic or could work better?

It'd be great having further flexibility when it comes to tagging customers. A majority of today's online business require customer-level flagging for marketing. The lack of flagging for info can be challenging in adding targeted marketing for outgoing packages.

What specific problems in your company were solved by this product?

The one thing that we've benefitted most is being able to scale without dealing with added labor. We're able to fluctuate shipment amounts at peak periods without adding more shipping staff. This increased our profit margins significantly. This can easily be accomplished with e-commerce sites including those with a smaller catalogue that entails less choosing time on the floor.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.