Simply reliable.

What are the best aspects of this product?

I love how consistent and reliable they are. I never went through any slow downs or a break in internet connectivity. To be honest, I barely ran into any issues. ShipStation is so easy to utilize. It really gets things done. I like how I can offer great service to my customers as a result of this excellent system.

What aspects are problematic or could work better?

It takes a bit of time uploading and refreshing the "all stores" section in acquiring new orders to show up. I suggest they speed up the upload time. That way, it would easier and quicker in tagging new orders for our warehouse.

What specific problems in your company were solved by this product?

I can resolve issues with cancellations, returns, and making new customer orders. I can get things done quickly and efficiently. So far, our customers are enthusiastic with the service we provide them!

Are you a current user of this product?

Yes