Data processing made easy

What are the best aspects of this product?

It is an awesome all-round tool for both of my sales and marketing campaigns. It has multiple functionalities that are difficult to find in a single product. With the Siebel 8.0 version, I can complete multiple tasks and manage all data for my business with ease. It helps with automation of most tasks such that I can free up resources including my staff and time. With this kind of tool, everything works fine within a short period which adds to the productivity of our business. The user interface is simple and thus you will be up to speed once you get started. This adds to the efficiency of the tool.

What aspects are problematic or could work better?

Although it is highly customizable, there is a learning curve when it comes to the scripting stages of coding. It brings about the need to train more on this in order to find your way around. However, this may be a good thing one you get the hang of things. It is supposed to be a powerful tool and that is why such customization is needed for it to get there. The idea is to first spend time and learn how the tool works before you get into the complex features. If you want to customize the coding or scripting, you will face difficulties but accomplish your objective later on.

What specific problems in your company were solved by this product?

We have accomplished huge data management solutions with this tool. I can use it for asset management without nay problems. This effortless CRM tool has been equipped or designed for the role that it plays. There are multiple functionalities which we thought never existed and we can utile them in managing customer data and seeing what is new in the market so that we can employ it for better business operations. The goal with the Oracle Siebel is to take control of your business in terms of data management and analysis. We have been able to realize this goal and more for our business.

Are you a current user of this product?

Yes