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CRM Software

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What is Siebel CRM?

Oracle Siebel CRM is branded as one of the most comprehensive customer relationship management (CRM) solutions and a pioneer in the sales force automation. The software enables businesses to maximize the growth of their top and bottom line and deliver exceptional experiences to their customers across all channels, touchpoints, and devices.

Oracle Siebel CRM provides users with a vast range of sales, marketing and customer service capabilities and tools that are designed to fit the best practices of over 20 industries. This makes Oracle Siebel CRM a highly sophisticated, scalable, and advanced platform that can be implemented as on-premise and on-demand.

Overview of Siebel CRM Benefits

One of the most widely-used and popular customer relationship management (CRM) systems in the market today, Oracle Siebel CRM is noted mainly for its sales force automation roots and its vast collection of solutions that are tailored to fit 20 different industries. Designed to help medium-sized to large enterprise manage their customer facing operations, Oracle Siebel CRM provides transactional, analytical, and engagement tools and capabilities to help users get the job done.

On top of Oracle Siebel CRM’s deep roots in sales force automation, the software offers traditional applications such as marketing campaign management and ticket management, as well as sales collaboration, quote and order capture, help desk, self-service, loyalty and events management among others. The platform seamlessly integrates with other systems from Oracle’s business application suite, including Oracle Social Cloud.

Users have the option to deploy Oracle Siebel CRM as an on-premise or on-demand solution, giving them the flexibility they need and enabling them to incorporate the software based on their requirements instead of having to modify their existing setup and processes around it.

Oracle Siebel CRM is a multi-awarded and widely recognized CRM software, a clear indication of how it impacts businesses, their performance, and overall growth. Analyst firm IDC declared that Oracle Siebel CRM is the leader of the CRM market when it comes to sales force automation (SFA), marketing and customer service. Datamonitor, another research and analysis agency, placed Oracle Siebel CRM as one of the top solutions in almost every aspect of CRM technology.

Overview of Siebel CRM Features

  • Sales
  • Quote and Order Capture
  • Enterprise Marketing Suite
  • Contact Center and Service
  • Self Service and E-Billing
  • Partner Relationship Management
  • Sales Analytics
  • Partner and Channel Management
  • Email Marketing
  • Marketing Analytics
  • Quote and Order Lifecycle Management
  • Product and Pricing Analytics
  • Product and Catalog Management

Siebel CRM Position In Our Categories

Position of Siebel CRM in our main categories:


Siebel CRM is one of the top 50 CRM Software products


Siebel CRM is one of the top 50
CRM Software products

If you are considering Siebel CRM it may also be beneficial to check out other subcategories of Best CRM Software collected in our database of SaaS software reviews: Customer Service Software, Online CRM Software, Social CRM Software

Since each organization has particular business wants, it is prudent for them to refrain from seeking a one-size-fits-all perfect software solution. Needless to say, it would be futile to try to find such an app even among market-leading software platforms. The smart thing to do would be to jot down the various vital elements that require consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Siebel CRM reviews and look into each of the other systems in your shortlist in detail. Such in-depth homework can make certain you reject ill-fitting applications and choose the solution that offers all the aspects you require for business success.

How Much Does Siebel CRM Cost?

Siebel CRM Pricing Plans For Enterprises & Small Business:

Contact Siebel CRM for enterprise pricing information and other product details. You can also submit a request for a free trial.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Siebel CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Siebel CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?


Siebel CRM User Reviews

What are Siebel CRM pricing details?

Siebel CRM Pricing Plans:

Contact Siebel CRM for enterprise pricing information and other product details. You can also submit a request for a free trial.

What integrations are available for Siebel CRM?

No information available.

User reviews

1 Review


Average Rating

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It has helped to increase the visibility of our business. We can better manage how customers interact with our business and address their issues in real time. With the...

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