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CRM Software

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What is Siebel CRM?

Oracle Siebel CRM is branded as one of the most comprehensive customer relationship management (CRM) solutions and a pioneer in the sales force automation. The software enables businesses to maximize the growth of their top and bottom line and deliver exceptional experiences to their customers across all channels, touchpoints, and devices.

Oracle Siebel CRM provides users with a vast range of sales, marketing and customer service capabilities and tools that are designed to fit the best practices of over 20 industries. This makes Oracle Siebel CRM a highly sophisticated, scalable, and advanced platform that can be implemented as on-premise and on-demand.

Overview of Siebel CRM Benefits

One of the most widely-used and popular customer relationship management (CRM) systems in the market today, Oracle Siebel CRM is noted mainly for its sales force automation roots and its vast collection of solutions that are tailored to fit 20 different industries. Designed to help medium-sized to large enterprise manage their customer facing operations, Oracle Siebel CRM provides transactional, analytical, and engagement tools and capabilities to help users get the job done.

On top of Oracle Siebel CRM’s deep roots in sales force automation, the software offers traditional applications such as marketing campaign management and ticket management, as well as sales collaboration, quote and order capture, help desk, self-service, loyalty and events management among others. The platform seamlessly integrates with other systems from Oracle’s business application suite, including Oracle Social Cloud.

Users have the option to deploy Oracle Siebel CRM as an on-premise or on-demand solution, giving them the flexibility they need and enabling them to incorporate the software based on their requirements instead of having to modify their existing setup and processes around it.

Oracle Siebel CRM is a multi-awarded and widely recognized CRM software, a clear indication of how it impacts businesses, their performance, and overall growth. Analyst firm IDC declared that Oracle Siebel CRM is the leader of the CRM market when it comes to sales force automation (SFA), marketing and customer service. Datamonitor, another research and analysis agency, placed Oracle Siebel CRM as one of the top solutions in almost every aspect of CRM technology.

Overview of Siebel CRM Features

  • Sales
  • Quote and Order Capture
  • Enterprise Marketing Suite
  • Contact Center and Service
  • Self Service and E-Billing
  • Partner Relationship Management
  • Sales Analytics
  • Partner and Channel Management
  • Email Marketing
  • Marketing Analytics
  • Quote and Order Lifecycle Management
  • Product and Pricing Analytics
  • Product and Catalog Management

Siebel CRM Position In Our Categories

Position of Siebel CRM in our main categories:


Siebel CRM is one of the top 50 CRM Software products


Siebel CRM is one of the top 50
CRM Software products

If you are considering Siebel CRM it might also be beneficial to investigate other subcategories of Best CRM Software listed in our database of B2B software reviews: Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

Each company has different needs and needs a system that can be personalized for their size, type of workers and clients, and the specific industry they are in. For these reasons, no platform can proffer perfect tools off-the-shelf. When you search a software product, first be sure what you want it for. Read some Siebel CRM reviews and ask yourself do you want basic functionality or do you require sophisticated tools? Are there any industry-specific tools that you are searching for? Find the answers to these queries to aid your search. There are multiple factors that you need to reflect on and these include your budget, specific business wants, your organization size, integration needs etc. Take your time, check out a few free trials, and finally choose the platform that presents all that you want to boost your firm competence and productivity.

How Much Does Siebel CRM Cost?

Siebel CRM Pricing Plans For Enterprises & Small Business:

Contact Siebel CRM for enterprise pricing information and other product details. You can also submit a request for a free trial.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Siebel CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Siebel CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?


What are Siebel CRM pricing details?

Siebel CRM Pricing Plans:

Contact Siebel CRM for enterprise pricing information and other product details. You can also submit a request for a free trial.

What integrations are available for Siebel CRM?

No information available.

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