MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Simply CRM
User review of Simply CRM

A good CRM for leads management

- by Deryl Paul

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We have used Simply for almost 3 months and our experience with this tool has been great so far. Multilingual features, support availability, pipeline management, enhanced customization and insights are very helpful in tracing the workflow.

What aspects are problematic or could work better?

If we need to write about the detest, we must note a handy tool to improve your process flow and workflow altogether.

What features/services would you like to see in future versions of this product?

Simply should use a click to open the tray for the needful features instead of displaying them entirely on a page and we are sure they are going to launch this update soon. This way, more clarity will be there as the user clicks to expand his page as per his need.

What specific problems in your company were solved by this product?

We have got an excellent solution to the problems related to the campaign and monitoring it for better performance. Overall, it works for optimum performance and efficiency. If you are new to Simply, you must go through their full features list to see if it fits nicely as per your needs

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

NA

What is your total annual cost for using this product?

NA

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
5
amazing
Customer Management
4
very good
Task Management
5
amazing
Contract Management
5
amazing
Pricing Management
4
very good
Email Marketing
5
amazing
Campaign Management
5
amazing

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
5
amazing
Calendar & Contacts Sync
4
very good
Available Integrations
5
amazing
Social Network Integration
4
very good

Customer Service

Call Center Tools
5
amazing
Issue Tracking
5
amazing
Support Portal
4
very good
Knowledge Base Management
5
amazing

General Features

Collaboration Features
5
amazing
Dashboard
4
very good
Overall Performance
5
amazing
Access & Role Management
4
very good
Mobile Support
5
amazing
Customization
5
amazing
Language Support
5
amazing
Security
5
amazing