- Home CRM Software Simply CRM A good team manager and client connecting tool
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User review
of Simply CRM
A good team manager and client connecting tool
-
by Konstantin Charmynkh
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
An advanced CRM to fulfill all your sales processes & business prospectus. The feature of collaborating with other tasks in the top right dashboards area is truly commendable.
What aspects are problematic or could work better?
You can plug in any third-party application via integrating with Simply which matters to your sales and on-boarding process. It's super classy to configure and keep in touch with your prospects, leads, and customers.
What features/services would you like to see in future versions of this product?
Not sure about this.
What specific problems in your company were solved by this product?
The main problem we had before using this tool was access and contact management. The way we can organize the list and arrange the database is truly effortless. We are doing our task management in a decent way, thanks to Simply CRM.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$500
What is your total annual cost for using this product?
$300
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management very good
4
Contract Management very good
4
Pricing Management very good
4
Email Marketing amazing
5
Campaign Management amazing
5
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking amazing
5
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management amazing
5
Mobile Support amazing
5
Customization amazing
5
File Management amazing
5
Language Support amazing
5
Security amazing
5
