User review
of Simply CRM
A tool to simplify your offerings
-
by Lucy Flemming
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
A resource that can let you accomplish all your business goals in a single dashboard. You can achieve your targets whether it's related to client interaction or it's related to your internal departments. Communication is a key and this tool is your key finder. Try and assess it for a complete evaluation.
What aspects are problematic or could work better?
Cool implementation by Team Simply as it's offered with each essential feature needed to run the business smoothly. Our meetings and interaction become more prominent and firm upon using this tool. We recommend it
What features/services would you like to see in future versions of this product?
Not sure about future upgrdes but they should integrate the social media scheduling as well :)
What specific problems in your company were solved by this product?
Easy to operate and fulfilling all our needs. We've been using this from the past 6 months and our experience with Simply has been great so far.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$50
What is your total annual cost for using this product?
$500
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management very good
4
Task Management amazing
5
Contract Management very good
4
Pricing Management amazing
5
Email Marketing amazing
5
Order Management amazing
5
Campaign Management amazing
5
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking very good
4
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management very good
4
Mobile Support very good
4
Customization amazing
5
File Management amazing
5
Language Support amazing
5
Security amazing
5
