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User review
of Simply CRM
All we have to say is Simply is a Cool tool to work on
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
We’ve used Simply CRM for Salesforce automation with BI dashboard. Our level of satisfaction was amazing, it really helped us to achieve our business goals. Overall satisfied with the experience.
What aspects are problematic or could work better?
It helped us to improve our business efficiency, better respond to buyer journey persona and interaction for higher trust building and improved order conversion.
What features/services would you like to see in future versions of this product?
Limitation in features and automation of process needs to be more consistent. Apart from these , it is an oxygen for the businesses as well as for the users.
What specific problems in your company were solved by this product?
We've solved the issues related to our contact management and re-targeting them. It works nice.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
E-Learning
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$500
What is your total annual cost for using this product?
1000
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management very good
4
Contract Management amazing
5
Pricing Management very good
4
Email Marketing amazing
5
Order Management very good
4
Campaign Management amazing
5
Analytics
Reports very good
4
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync very good
4
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking very good
4
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance very good
4
Access & Role Management amazing
5
Mobile Support amazing
5
Customization amazing
5
File Management very good
4
Language Support amazing
5
Security amazing
5
