User review
of Simply CRM
Cool interface, Premium Features
-
by Christopher Nilson
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Nice tool that not only lets you connect the open business dots but also helps in generating traffic and leads for company. It can be utilized in real estate leads conversion, record keeping and re-marketing the contact database.
What aspects are problematic or could work better?
Social media integration could be managed in the most decent and preferred way. You can have meeting scheduled timely and of course no hurry in record re-engineering whenever and wherever you want
What features/services would you like to see in future versions of this product?
Just wish if it could incorporate the Hootsuite like features.
What specific problems in your company were solved by this product?
Team management and record keeping made easy. We wish if we could handle all our leads and assemble them altogether using Simply. So far we have got success in achieving the same.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Real Estate
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$100
What is your total annual cost for using this product?
$500
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management amazing
5
Task Management amazing
5
Contract Management amazing
5
Pricing Management very good
4
Email Marketing amazing
5
Campaign Management amazing
5
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration very good
4
Customer Service
Call Center Tools amazing
5
Issue Tracking amazing
5
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management very good
4
Mobile Support amazing
5
Customization amazing
5
Language Support amazing
5
Security amazing
5
