User review
of Simply CRM
Nicely designed and programmed interface
-
by Sampson Murphy
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
My favorite section of Simply is the dashboard widgets and reporting layout. It helps to ensure all our departments can share and compare data points easily and make it easy for our team to evaluate our business development and marketing efforts.
What aspects are problematic or could work better?
My interesting section of this tool is the dashboard widgets and reporting layout. It helps to make sure all our departments can share and compare record points easily and make it easy for our team to evaluate our business development and marketing efforts.
What features/services would you like to see in future versions of this product?
No hassle in setting up a new page or campaign for any kind. No coding experience needed to accomplish the role.
What specific problems in your company were solved by this product?
The main issue that we have fixed is storing and re-targeting the client data in our campaigns. Thanks for simplifying our process team Simply.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$300
What is your total annual cost for using this product?
$500
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management amazing
5
Task Management very good
4
Contract Management amazing
5
Pricing Management amazing
5
Email Marketing very good
4
Order Management amazing
5
Campaign Management amazing
5
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync very good
4
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking amazing
5
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features very good
4
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management amazing
5
Mobile Support very good
4
Customization amazing
5
File Management very good
4
Language Support amazing
5
Security very good
4
