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User review of Simply CRM

Simply performed the tasks beyond our expectation

- by Ilissa Burdick

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The quick task orientation feature on the dashboard and you can easily get what you need to accomplish. This top view from Dashboard reconcile each and every feature in a way that you have too many hands to control all the process flow. The ease of doing business with Simply was never been that easier. They have figured it out perfectly and met each and every basic need. User and their contact management has never been such simpler and Simply solved this problem via their dynamic tool. You can create contact forms very easily and assign them to your calendar in the simplest fashion. A great information manager and processor all together. If you own a small or mid scale business, Simply can be a way handy tool for this. You can compare its features with others and you will convince with this. Simple, organised and effective tool for businesses which are looking forward to achieve business goals. We started Simply as a free and basic user, played with the features on one of our dummy contact databases. Our Podcast creators and other team members have been using this since last 6+ months. Overall, Simply is not only a CRM that can manage your contacts, but it's your sales and marketing manager as well. Once you adopt it in your business operations, you need not to look back. A perfect package for growing business

What aspects are problematic or could work better?

Simply is an online software that can make your job easy. You have a cool dashboard and on top of that you are given with the quick access to easy task creation on a glimpse of a single click. You need not to traverse here and there as things are managed in a planned and organized manner.

What features/services would you like to see in future versions of this product?

We are not sure about this question. We've got what we needed so we believe this CRM is nearly perfect for Micro Small Mid enterprises.

What specific problems in your company were solved by this product?

The main problem we were facing was to synchronized our contacts with email listings and we have achieved that with Simply. Now we are managing all our contacts in this CRM so all new contacts are welcomed in the email listing database and then arranged in the CRM dashboard for future connection.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

$25

What is your total annual cost for using this product?

$300

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
4
very good
Customer Management
5
amazing
Task Management
5
amazing
Contract Management
5
amazing
Pricing Management
4
very good
Email Marketing
5
amazing
Campaign Management
5
amazing

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
5
amazing
Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
5
amazing
Social Network Integration
5
amazing

Customer Service

Call Center Tools
5
amazing
Issue Tracking
5
amazing
Support Portal
5
amazing
Knowledge Base Management
4
very good

General Features

Collaboration Features
5
amazing
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
5
amazing
Mobile Support
4
very good
Customization
5
amazing
File Management
4
very good
Language Support
5
amazing
Security
5
amazing