User review
of Simply CRM
Solid performer to optimize the work load
-
by Karl Nilson
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
This tool can not only handle your contacts but can manage all your passive business activities. A great scale and functional tool managed by skilled professionals. A good to go confidently for a better business growth.
What aspects are problematic or could work better?
The API utilities work great and in a profound way. You can think and work more diligently to learn how it can improve the overall business performance.
What features/services would you like to see in future versions of this product?
Well, we are doing great in this pandemic and utilizing the power of remote access and management in a major focus.
What specific problems in your company were solved by this product?
We resolved our contacts and used the database for better connectivity. Simply is a process manager for our org and is working good for us.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$50
What is your total annual cost for using this product?
$1000
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management very good
4
Task Management very good
4
Contract Management amazing
5
Pricing Management very good
4
Email Marketing amazing
5
Order Management very good
4
Campaign Management amazing
5
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync very good
4
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools very good
4
Issue Tracking amazing
5
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard very good
4
Overall Performance amazing
5
Access & Role Management very good
4
Mobile Support very good
4
Customization amazing
5
File Management amazing
5
Language Support amazing
5
Security amazing
5
