What are the best aspects of this product?
The best thing I liked about Simply was the ability to do sales, marketing and support all in one pack. Our sales team is able to track opportunities and view sales funnel reports, Gantt charts, sales visual insight etc. The marketing team is able to create and send email forms and tag the contacts to specific target audiences as well. Creating web forms and integrating them into third party software was also simple. The support staff is able to use a ticketing system to manage all projects and assistance log in one place. Creating an opportunity was never been that easier for us so in all we realised that it's a cool combination of sales, marketing, user and project management.
What aspects are problematic or could work better?
There are some places where you have to click here and there just to be sure you are on that page but when I discussed this with the support, they have asked me how to make things that way easier and it worked. In all, in my opinion, Simply is offering what's the best to enhance the sales processes.
What features/services would you like to see in future versions of this product?
I am not sure about this question but as part of other CRMs, it has all premium features needed for all your marketing and sales automation needs.
What specific problems in your company were solved by this product?
The structured list building and of course the contact management have made our job easier and flexible. It’s relatively easy to use with great functionalities. As far as the platforms are concerned, we would love to have a complete access over android and iOS apps.
Are you a current user of this product?
No
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Wholesale
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
No hidden cost
What is your total annual cost for using this product?
$25 on a monthly scale
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
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