MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SimplyBook.me
User review of SimplyBook.me

A great booking website for coaches

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The booking webpage can be customised with your branding and you have 14 days to test out all the features and decide which ones you really need. The basic package allows for those just starting out a professional page for bookings that also allows receiving payments. I researched a lot, and for the price tag, SimplyBook.me offers the best deal with many great features.

What aspects are problematic or could work better?

In order to activate the Membership custom feature, you need to activate two other custom features, meaning that if you want this function, then it will require all the custom features included in the Basic Package.


I still need to figure out whether there is an option to advertise services at a discounted rate without coupons and such.


When creating packages, it would be nice to be able to give the option to clients to choose the frequency of the services included in the package, such as every week or every two weeks, and instalment payments to match. The platform has a 'Pay Later' option, which gives you the opportunity to agree payment terms with each individual client if this would be necessary with payments being made outside SimplyBookMe.


I have not yet discovered whether it is possible to move appointments already made in case such changes are needed. But overall, I rate the platform highly and new features and improvements seem to be rolled out regularly.

What features/services would you like to see in future versions of this product?

More flexible options for payment in instalments.


The possibility to add discounts to products/services and have them advertised/displayed on the page like that, without the need for coupons.


More customizable News/Blog - such as the possibility to embed videos and/or add images.

What specific problems in your company were solved by this product?

I no longer need to build a separate website, as I can include all the relevant information and the ability for clients to book my services and pay for them through this page.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Professional Training & Coaching

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It automated online booking based on availability.
  • It collected contact data from appointment makers.

PRICING & COSTS

What was the cost of implementing this product?

£60

What is your total annual cost for using this product?

£60

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Two months free per year

FEATURE DETAILS

Self-Service

Open System
4
very good
24/7 Access through Multiple Channels
4
very good
Browser-Based
4
very good
Mobile
4
very good
Resource Selection
4
very good
Activity Selection
4
very good
Real-Time Availability
4
very good
Appointment Transactions
4
very good
COTS
4
very good
Compound Appointments
3
ok
Group Appointments
4
very good
Cancellation and No-Show Management
4
very good

Security

SSL Encryption
4
very good
User, Roles, and Access Management
4
very good
Backup & Recovery
4
very good

E-Commerce

Service Catalog
4
very good
Online Payment Support
4
very good

Administration

Performance & Reliability
4
very good
Reporting & Analytics
3
ok
Mobile
4
very good
Support
4
very good
Customization
4
very good
API/Integrations
4
very good
Batch Processing
4
very good
Communication & Collaboration
4
very good