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SimplyBook.me Review

SimplyBook.me
Our score: 9.1 User satisfaction: 100%

What is SimplyBook.me?

SimplyBook.me is an online booking system which can be used by a variety of business to streamline their scheduling and booking procedures. It is accessible from mobile devices or desktop PCs, allowing clients to make booking 24/7 from literally every location. Email/ SMS reminders and confirmation notifications are automatically sent once a booking has been made, while clients also have the option to cancel their booking anytime they want. With a completely reimaged Classes & Membership functionality, admins will have full control of the booking process, and be able to provide professional and on-time service for all their clients.

The booking page is customizable and can be added to the company’s webpage or Facebook fan page. Booking pages are also that flexible, and you can change its color etc. as per your liking. Flexible settings allow creating multiple services and service providers and linking service providers to all or a few services. Finally, this software also allows you to collect feedback from your clients in order to improve services and client experience.

SimplyBook recently added new features to leverage the software’s functionality. Users can now accept cash and credit card payments with its POS systems. This feature provides customers with more flexibility and convenience to pay on-site when they booked or as they make a walk-in purchase. Furthermore, you can improve your marketing strategies and build customer relationship with coupon codes and gift cards.

Overview of SimplyBook.me Benefits

SimplyBook.me can be easily integrated with a number of other online services, and allows collecting more information about the clients using additional field plugins. SBM offers different plugins through which advanced features can be availed. The payment plugin allows accepting online payments through Paypal, Zooz, Skrill, Dwolla, and Bitcoin before a booking is confirmed. The discovery plugin offers deep insights into business operations, including the performance of employees, their available time, top performers, etc. The Book Soon plugin reminds clients through targeted messages, asking them to book a new appointment in case they missed their previous booking. Its new POS system also enables you to accept cash and credit card payments.

The Google Calendar Sync plugin allows syncing bookings and available time more efficiently. The Dashboard gives a quick overview of your bookings and shows their status in different colors for better readability. News can also be added to websites using the News Plugin, while Google Analytics plugin allows effective tracking of visitors. Any Employee Selector plugin allows evenly distributing workload on available service providers. API for developers further opens up the software to developers to cater to special requirements.

The software is more than just an online booking system. It also allows you to increase revenues and expand your customer base while minimizing marketing-related costs via its Promotion system. This system rewards existing clients for promoting your brand in their circle.  It also allows customers to make bookings online using their mobile device from anywhere in less than no time. You can offer gift cards and coupon codes to promote your services and build customer loyalty.

Just recently, SimplyBook.me introduced a new Class and Membership function to facilitate the creation and attendance of courses and events. Next to it, there is the reimaged scheduling feature with a complex view that lets you be flexible and easily set as many openings per day and per week as you need. This means you will be able to choose from a variety of time slots and schedule classes that take place at different times and dates, with flexible duration, unlimited participants listed in categories, intake booking forms, and much more. Course beneficiaries, on the other hand, will get a completely reformed membership functionality with flexible duration periods, direct credit card payments, and automated notifications and reminders.

The system will now work with few additional payment processors, including PayFort, Mollie and CCAvenue. This means that you will have a total of 23 payment processors to accept fees for booking. Plus, SimplyBook.me has undergone a process of bug fixing and speed optimization, as a result of which you can find empty slots 5 times faster than before.

Overview of SimplyBook.me Features

  • POS System
  • Invoice printing
  • Cash and credit card payment
  • Coupon codes
  • Gift card
  • Web or mobile booking interface
  • Email/SMS Confirmations and reminders
  • Customizable booking page
  • Flexible settings
  • Payment system
  • Recurring tasks
  • Easy administration
  • Deep insights and statistics
  • Group booking
  • Multiple booking
  • Google Calendar sync
  • Unit location
  • News
  • Custom terms and conditions
  • Name, description and an image representing the class
  • Maximum number of attendees
  • Name and details of teacher/provider
  • Flexible class duration
  • Use start times to set when class starts
  • Use schedule to set periods when class takes place
  • Set class up as event based, so it only happens once or few times on selected days
  • Group classes into categories
  • Use intake forms to ask clients questions when they book a class
  • Include class in one or more memberships
  • Name, description and an image representing the class
  • Flexible membership duration period
  • Can be set automatically recurring
  • Client credit card can be auto charged upon renewal when selected credit card processors are used
  • Clients are reminded before expiry and warned before fee is deducted from credit card
  • Clients are notified on successful renewal of membership
  • All notifications can be manually changed too contain message that better suits each business
  • Messages can be sent as email, SMS or both
  • Client first payment can be set different from recurring months. This can be useful when businesses charge inscription fee.
  • Membership can be set as one time fee only
  • Membership fee can be charged, while keeping discounted fees on class upon each booking
  • Admin/employees can manually accept payments not paid via credit card
  • Limit how often client can book during the subscription period to avoid abuse
  • Sell limited number of sessions as packs
  • Support for 23 Payment Processors

SimplyBook.me Position In Our Categories

Bearing in mind businesses have special business-related requirements, it is reasonable that they abstain from settling on an all-encompassing, ”best” solution. At any rate, it is almost impossible to stumble on such a software product even among recognizable software solutions.
The clever step to do is to shortlist the numerous main functions which require analysis like major features, packages, technical skill levels of the employees, organizational size, etc. After which, you should perform your research to a full extent. Have a look at some of these SimplyBook.me reviews and explore the other solutions in your shortlist more closely. Such all-encompassing product investigation ascertains you keep away from mismatched software products and pay for the one that delivers all the benefits you require company requires.

Position of SimplyBook.me in our main categories:

TOP 5

SimplyBook.me is one of the top 5 Appointment Scheduling Software products

TOP 5

SimplyBook.me is one of the 5 Club Management Software products

TOP 5

SimplyBook.me is one of the top 5 Online Booking Software products

TOP 3

SimplyBook.me is one of the 3 Salon Software products

If you are considering SimplyBook.me it could also be a good idea to check out other subcategories of Appointment Scheduling Software collected in our base of SaaS software reviews.

Companies have unique wants and requirements and no software solution can be just right in such a situation. It is pointless to try to find an ideal out-of-the-box software system that fulfills all your business requirements. The intelligent thing to do would be to modify the system for your special needs, worker skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your unique wants. Do your groundwork, investigate each short-listed system in detail, read a few SimplyBook.me Appointment Scheduling Software reviews, contact the seller for explanations, and finally choose the product that offers what you want.

How Much Does SimplyBook.me Cost?

SimplyBook.me Pricing Plans:

Free Trial

Free

Free

Basic

$9.90/month

Standard

$29.90/month

Premium

$59.90/month

SimplyBook.me offers a free package and three paid plans. There is also a free trial month available that includes all features and 50 bookings.

All plans include:

  • Booking Website
  • Booking Widget
  • Unlimited Staff

Free

  • 50 Bookings
  • 1 Custom Feature

Basic – $9.90/month (2 months free if paid annually)

  • 100 Bookings
  • 3 Custom Features
  • Promotion System

Standard – $29.90/month (2 months free if paid annually)

  • 500 Bookings
  • 8 Custom Features
  • Promotion System
  • White Label
  • HIPAA

Premium – $59.90/month (2 months free if paid annually)

  • 2000 Bookings
  • Unlimited Custom Features
  • Promotion System
  • White label
  • HIPAA

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SimplyBook.me reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SimplyBook.me. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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SimplyBook.me Comparisons

SimplyBook.me user reviews

Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Photography

Best Software for value of money customers

Read full review >
Nikhil kumar
3/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: 1-10 Employees Industry: Consumer Services

Probably one of the best booking systems!

Read full review >
David Sinclair
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.06.2019 Company Size: N/A Industry: N/A

One hour get started taking bookings, and receive money ahead of time, it’s a no-brainer for me.

Read full review >
Nathan Conkey
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.06.2019 Company Size: 1-10 Employees Industry: E-Learning

Well Thought-out Features

Read full review >
Anonymous Reviewer
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.05.2019 Company Size: 1-10 Employees Industry: Apparel & Fashion

What are SimplyBook.me pricing details?

SimplyBook.me Pricing Plans:

Free Trial

Free

Free

Basic

$9.90/month

Standard

$29.90/month

Premium

$59.90/month

SimplyBook.me offers a free package and three paid plans. There is also a free trial month available that includes all features and 50 bookings.

All plans include:

  • Booking Website
  • Booking Widget
  • Unlimited Staff

Free

  • 50 Bookings
  • 1 Custom Feature

Basic – $9.90/month (2 months free if paid annually)

  • 100 Bookings
  • 3 Custom Features
  • Promotion System

Standard – $29.90/month (2 months free if paid annually)

  • 500 Bookings
  • 8 Custom Features
  • Promotion System
  • White Label
  • HIPAA

Premium – $59.90/month (2 months free if paid annually)

  • 2000 Bookings
  • Unlimited Custom Features
  • Promotion System
  • White label
  • HIPAA

What integrations are available for SimplyBook.me?

SimplyBook.me was designed to integrate seamlessly with a number of business systems and applications:

  • Bitcoins
  • Dwolla
  • Facebook
  • Facebook Messenger
  • Google AdWords
  • Google Analytics
  • Google Calendar
  • Gruveo
  • Joomla
  • PayPal
  • Skrill
  • Stripe
  • Tens of other payment processors
  • Wordpress
  • Transactional Email
  • Your Website
  • Zapier

SimplyBook.me average rating:

Average score
4.7/5 (52 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Amelia

PROS: I love how we're able to sync the site to our own Facebook page. It makes it a whole lot easier for anyone (including my students) to set a schedule for appointments.

CONS: It'd be nice to have an option that lets patrons choose their own schedule while getting a glimpse of service providers present according to their selected schedule. But this is just a minor thing and it certainly doesn't prevent my students from accessing the site.

Reviewed 1 year ago

Read full review >

The least favorable review

PROS: I am not saying it does not have some great Pros about this software but unfortunately they are far outweighed by the negatives. This is compounded by the fact that most of the useful functions are only contained with the extra Paid for add ons.

CONS: This has some very good "on the surface" features but when you get a chance to use in a real life situation you find that there are a LOT of half implemented functions. Sure it may be useful for a very specific range of service providers but the limits are so restrictive it has no use for me as a Handyman.

Reviewed 10 months ago

Read full review >

More reviews from 52 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative
Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Photography

PROS: Easy to use, navigate and amend features depending on bookings. R

CONS: Haven\\\\\\\\\\\\\\\'t had any issues with simply book me since upgrading from the free trial

What do you think about this review? Great Poor

Best Software for value of money customers

Read full review >
Nikhil kumar
3/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: Customized product so no need of much technical knowledge Excellent Customer support Budget Pricing Lot of custom features

CONS: 1. Require Search engine Bar for serching of service at the time of booking 2. More Payment gateway should be offered in payment gateway custom features (spicially in case of India Paytm is required)

What do you think about this review? Great Poor

Probably one of the best booking systems!

Read full review >
David Sinclair
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.06.2019 Company Size: N/A Industry: N/A

PROS: Endless selection of custom features, booking widget to integrate with your own or existing website. If you don't have a website for your company yet you can create one with Simplybook.me and it's very simple to setup. Very user friendly, you can learn your way around the site and it's tools very quickly. Best of all you can accept online payments which is a create for securing that booking. Support team is amazing, very friendly and super helpful!

CONS: Some features are bit pricey and for a beginner it can be bit complicated or maybe overwhelming to use because there's so many features but the upside is they have videos and a very helpful support system that will guide you through everything.

What do you think about this review? Great Poor

One hour get started taking bookings, and receive money ahead of time, it’s a no-brainer for me.

Read full review >
Nathan Conkey
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.06.2019 Company Size: 1-10 Employees Industry: E-Learning

PROS: SimplyBook.me is easy to use out of the box, by using the FAQ and live help, you can figure most everything out in a flash.

CONS: It integrates payment and scheduling, this is a total weight off my mind... amazing!

What do you think about this review? Great Poor

Well Thought-out Features

Read full review >
Anonymous Reviewer
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.05.2019 Company Size: 1-10 Employees Industry: Apparel & Fashion

PROS: The ability to create group bookings, issue rewards for customers who refer your service or class, and how east it is to embed the calendar to a self-hosted website.

CONS: Client login seems to be compulsory, or new customers won't be able to register for a class. I don't think this is necessary (especially for my class, which is generally booked once off). I also think this could be a deterrent to new customers signing up for a class, as it's extra work. I feel like this kind of forces us to use it and just makes us use up a custom feature so we can be bumped up to a higher/costlier subscription faster. Lastly, rewards and referral feature could be improved. I'd love to see a % of my class fee go to a customer for their referrals. As most of my customers book once off and I don't see them using a discount voucher, as this assumes they will rebook. They book for the experience, not for the recurring benefits of a traditional class (eg. yoga) The booking widget takes long to load on site level. It also seems to only load when we scroll to it on the page. We have an anchor link, which is rendered useless if the user has to scroll to the calendar in order for it to load. The anchor link can't link to the calendar if it is not loaded.

What do you think about this review? Great Poor

Great Booking Website for Anyone

Read full review >
Raven Gates
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.05.2019 Company Size: 1-10 Employees Industry: N/A

PROS: The ease of creating a booking site for your business. They have many online tools to help you through out your process of building. You get a professional look without all the stress.

CONS: Better instruction on the design page. When you change the color of something, showing which section is being updated with that change.

What do you think about this review? Great Poor

So unique!

Read full review >
Simran Mander
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.04.2019 Company Size: 1-10 Employees Industry: Photography

PROS: The layout of the website is very different from other sites that create websites.

CONS: A lot of the special features are really useful but the cheapest features package includes only 3 which isn’t enough

What do you think about this review? Great Poor

Very very good service.

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2019 Company Size: 1-10 Employees Industry: Hospital & Health Care

PROS: The best aspect of this service is simplicity and ease of installation and configuration.

CONS: I dunno about that. For my tasks - there are no problematic aspects, because it work well.

What do you think about this review? Great Poor
Arthur Tischuck
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: very convenient integration with the site and facebook. many additions. possibility of payment for prepay

CONS: easy to destroy the system by changing the base interval in the settings. I did not understand how to remove the break, which he himself made in the calendar section

What do you think about this review? Great Poor

Great site, very user friendly, customisable, professional looking, easy operational process

Read full review >
Victoria Smith-Collins
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.04.2019 Company Size: N/A Industry: N/A

PROS: Provides us with a very professional mechanism to book appointments, user friendly and adaptable to our needs

CONS: Took me a while to configure/personalise the site but not problematic - very happy with the outcome

What do you think about this review? Great Poor

Awesome !

Read full review >
Aurelie Allanic
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.04.2019 Company Size: 1-10 Employees Industry: Photography

PROS: ease of use, quick implementation, auto translation, link with google calendar

CONS: it was hard for me to understand the plugins stuff

What do you think about this review? Great Poor

A great booking website for coaches

Read full review >
Anonymous Reviewer
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2019 Company Size: 1-10 Employees Industry: Professional Training & Coaching

PROS: The booking webpage can be customised with your branding and you have 14 days to test out all the features and decide which ones you really need. The basic package allows for those just starting out a professional page for bookings that also allows receiving payments. I researched a lot, and for the price tag, SimplyBook.me offers the best deal with many great features.

CONS: In order to activate the Membership custom feature, you need to activate two other custom features, meaning that if you want this function, then it will require all the custom features included in the Basic Package. I still need to figure out whether there is an option to advertise services at a discounted rate without coupons and such. When creating packages, it would be nice to be able to give the option to clients to choose the frequency of the services included in the package, such as every week or every two weeks, and instalment payments to match. The platform has a 'Pay Later' option, which gives you the opportunity to agree payment terms with each individual client if this would be necessary with payments being made outside SimplyBookMe. I have not yet discovered whether it is possible to move appointments already made in case such changes are needed. But overall, I rate the platform highly and new features and improvements seem to be rolled out regularly.

What do you think about this review? Great Poor

Great online booking tool

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.03.2019 Company Size: 1-10 Employees Industry: Sports

PROS: User friendly, simple to use for administrator ans users

CONS: So far, everything is Ok

What do you think about this review? Great Poor

Great booking system

Read full review >
Peter Gangl
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.03.2019 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

PROS: Easy to handle and good price. The performance is very good. Ererything understandable explained. Very good Design and very good integration in Wordpress.

CONS: No one is known yet

What do you think about this review? Great Poor

Search for scheduling software for two years till now – SimplyBook…..

Read full review >
Anonymous Reviewer
4/5

Overall Impression

5/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 01.03.2019 Company Size: 1-10 Employees Industry: Other

PROS: Easy to use, Custom Features are great ... Custom Translation allows me to set up my preference labels and awesome CUSTOMER SERVICE!!

CONS: little expensive.. just wish to allow me purchase individual custom feature after I used up 8 custom feature for Standard Plan instead force me to go up to premium plan for only one or two extra I need.

What do you think about this review? Great Poor

Best Booking Software out there !

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.02.2019 Company Size: 1-10 Employees Industry: Real Estate

PROS: Great customer service Good functionality Very user friendly

CONS: Could do with telephone support rather than just email

What do you think about this review? Great Poor

An Amazing Feature for My Small Business

Read full review >
Nadine Collins
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 25.02.2019 Company Size: 1-10 Employees Industry: E-Learning

PROS: My experience with SBM has been amazing!!! I was proud of myself when I was able to put up the first basic page and features. When I was ready to take things to another level, I needed help and reached out to online support. And that was an absolutely beautiful experience. The online support staff was patient and very instructive. Ingi specifically one day spent hours with me helping me to set up some features I wanted to have on the page. I literally have no complaints and I am fully thankful for SBM and the support they offer to clients like me who is learning new things to give their small businesses a professional presence online.

CONS: There are no cons per se. At first, I was using the free option because I do not have a big clientele. But I needed to have more features (in addition to the one free one that SBM offers), so I had to upgrade to a payment plan. In any case, I am just thankful for the platform because it answers many of my desires to give my brand a professional look. There are just a few things to learn and the online support really filled that gap for me.

What do you think about this review? Great Poor

Smartest booking calendar I have ever used

Read full review >
Meltem oner
5/5

Overall Impression

5/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 25.02.2019 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

PROS: Most of it is automated and there is an option that fits all you need that you just need to find and enable. You can also customise all email communications and automate them in a very efficient way. it is compatible with a lots of online calendars (such as google calendar )and payment providers.

CONS: The free options come with only 3 customs options such as the ability to accept payments or the ability to accept bookings. There is an order of magnitude in terms of the coding evolved with those two and yet they are \"priced\" the same. I feel like the ability to limit bookings should come for free.

What do you think about this review? Great Poor
Mário Costa
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.02.2019 Company Size: More than 100 Employees Industry: Education Management

PROS: Easy to use, very efficient, and great support online

CONS: In mine point of view I dont discover any problematic aspects,

What do you think about this review? Great Poor

My experience with SimplyBook.me is very satisfactory. The customer service is very polite.

Read full review >
Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.02.2019 Company Size: N/A Industry: N/A

PROS: The best aspect of this product is ease of use of this product.

CONS: There are no particularly problematic things.

What do you think about this review? Great Poor

Very customizable product

Read full review >
Jared Herbst
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.01.2019 Company Size: 1-10 Employees Industry: Automotive

PROS: This product is awesome because it allows you to customize several things that other scheduling softwares did not allow me to customize. I tried 5 softwares before I picked this one.

CONS: I wish the intake forms were a little more customizable r had more features. For example, when I ask my customers to type in an address, I want them to have the option to drop a pin on a map, or have recommended addresses for them to choose while they are typing, addresses that are actually valid. Very frustrating when a customer submits a wrong address on accident.

What do you think about this review? Great Poor

Appalling range of functionality for a well over priced software!

Read full review >
John Sweet
1/5

Overall Impression

2/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 04.01.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I am not saying it does not have some great Pros about this software but unfortunately they are far outweighed by the negatives. This is compounded by the fact that most of the useful functions are only contained with the extra Paid for add ons.

CONS: This has some very good "on the surface" features but when you get a chance to use in a real life situation you find that there are a LOT of half implemented functions. Sure it may be useful for a very specific range of service providers but the limits are so restrictive it has no use for me as a Handyman.

What do you think about this review? Great Poor

Great for my retail business!!

Read full review >
Anonymous Reviewer
5/5

Overall Impression

3/5

Customer Support

5/5

Value for Money

3/5

Ease of Use

Published on: 17.12.2018 Company Size: 1-10 Employees Industry: Retail

PROS: Ease of use and professional looking product. It has easily reduced my time with scheduling!

CONS: Modification settings

What do you think about this review? Great Poor

great site!

Read full review >
Anonymous Reviewer
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.12.2018 Company Size: 1-10 Employees Industry: Education Management

PROS: great support and easy to use interface. I love the templates and how easy it is to personalize

CONS: I would love to have at least 5 features included in the basic plan. it seems that 3 it too little for 10 dollars a month

What do you think about this review? Great Poor

Excellent product and customer service

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 10.12.2018 Company Size: 1-10 Employees Industry: Sports

PROS: I run a sport facility rental company in Malaysia. Simplybook is absolutely beautiful and fits my booking and scheduling needs. Simplybook has helped me in avoiding double booking which may lead to bad customers satisfaction. 24/7 customer service helped me to set up the booking website up running in just 3 days. Simplybook also has dashboard that helps you understand more about your customer so that you can make better business decision to attract more customers.

CONS: Lack of more localized payment system (eWallet) such as Boost, Grabpay, QRpay etc.

What do you think about this review? Great Poor

Great tool for car washing services

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.11.2018 Company Size: 11-50 Employees Industry: Automotive

PROS: The comprehensiveness of the features that it has out of the box

CONS: Setup needs a few hours to fit it to your business

What do you think about this review? Great Poor

Spend time before you buy

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Anonymous Reviewer
2/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 30.10.2018 Company Size: 1-10 Employees Industry: Facilities Services

PROS: Lot of features can be customized but they are not country specific and may struggle in doing the way you want

CONS: There are hidden charges 10 time to the subscription cost which was a huge blow and surprise in case if you want to customize. It is all about a strategy not a fair deal

What do you think about this review? Great Poor

A lot of features and some room for improvement

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Stefano Lodola
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 12.10.2018 Company Size: 1-10 Employees Industry: Education Management

PROS: It has a lot of features. The basic plan is affordable. Even the free plan has some features that usually are not free in other services.

CONS: The booking interface needs to be improved. There are some minor bugs. I wish I could add some features. I've just bought and their support replies fast, but I don't know if and when those features will be available.

What do you think about this review? Great Poor
Carl Varona
4/5

Overall Impression

2/5

Customer Support

4/5

Value for Money

2/5

Ease of Use

Published on: 10.10.2018 Company Size: 1-10 Employees Industry: Education Management

PROS: -Ease of use once you get used to it -Timezones and payment options -quick customer support

CONS: -limitations in custome features -timezones have -1 day on booking screen, which may be confusing to clients -no way to book several sessions without having to go back the main page several times -tedious booking process

What do you think about this review? Great Poor

SimplyBook is so easy, it’s nothing but the best!

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Jaime
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: So far, this platform did a splendid job for me. It's very consistent and has true value the moment I started using it. I highly recommended SimplyBook for any business in need of a platform that has unparalleled reliability and integration.

CONS: If there's ever anything that I'd like to improve, it would be their design layout functionality. It's never an easy route creating your own landing page (although not impossible). But it would make things a lot simpler when layouts can be customized.

What do you think about this review? Great Poor

It’s great having SimplyBook with me!

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Amelia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I love how we're able to sync the site to our own Facebook page. It makes it a whole lot easier for anyone (including my students) to set a schedule for appointments.

CONS: It'd be nice to have an option that lets patrons choose their own schedule while getting a glimpse of service providers present according to their selected schedule. But this is just a minor thing and it certainly doesn't prevent my students from accessing the site.

What do you think about this review? Great Poor

It’s simply one of the best things out there!

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Antonio
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2018 Company Size: More than 100 Employees Industry: Alternative Medicine

PROS: In my own book, this is the best system for scheduling at the moment. It's relatively simple to use for my clients. It has plenty of functionality as well has moving appointments from one slot to another. I highly recommend SimplyBook to business owners.

CONS: I was hoping there's some way to break down the schedule automatically whenever a client confirms an appointment. At present, I had to resort to extending my appointments for the sake of accommodating my breaks, which can be confusing to clients. I also felt that's one reason why they're late at times since they assume our appointments would last more than one hour and a half, when it's really just an hour in length. It would be a bonus if clients can re-schedule their own appointment.

What do you think about this review? Great Poor

Simplybook works for us!

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Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

3/5

Ease of Use

Published on: 24.07.2018 Company Size: 1-10 Employees Industry: Sports

PROS: Adjustability. It can be designed to fill all your needs.

CONS: This adds complecity though and complexity alwayys brings some limits, so not everything works exactly the way you would like to but there's always a "next best thing" that certainly will also work.

What do you think about this review? Great Poor

Pleasantly happy with SimplyBookMe, simple, flexible and affordable

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Abs Hassan
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.07.2018 Company Size: 1-10 Employees Industry: Real Estate

PROS: The range of custom features and also very easy to embed into personal website. Also i don't think there is any of their branding smashed on the embedded application (from recollection) which is great.

CONS: When on the free subscription, there is a monthly email sent out and it seems you have to select the option to renew rather than doing it automatically (as far as i understand)

What do you think about this review? Great Poor

I really love it. Shared my responsibilities in an efficient way.

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LuxuryPlus AUS
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.05.2018 Company Size: N/A Industry: N/A

PROS: Customize the appointments for my customers as per your time and location. I can easily close the days off and on as per my requirement. Good thing is that I can put a reminder time which email me about the customer's appointment in advance. Whenever customer books the appointment I always get email and it's really good that you don't have to manage too many things.

CONS: Not anything yet Might be better to tell you once I'm using for more than a year or more. Overall no complaints.

What do you think about this review? Great Poor

Easy to use

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.04.2018 Company Size: 1-10 Employees Industry: Entertainment

PROS: The system is easy in setup and can be adjusted to personal wishes and is, for the customers, easy to use.

CONS: The price in relation to all the needed/wanted custom features is to high

What do you think about this review? Great Poor

The booking system which is good for our business!

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Mandy Starry
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2018 Company Size: 1-10 Employees Industry: N/A

PROS: Lots of function can choose and you could choose the most suitable for your own, user friendly while setup and also it's easy for users.

CONS: It would be great if there is multi-language support team, e.g. Chinese support reply.

What do you think about this review? Great Poor

This is a highly recommended platform for any barbershop!

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Dave
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.02.2018 Company Size: More than 100 Employees Industry: Media Production

PROS: This site functions in an easy manner for booking appointment with customers. I now have the ability switch times/days of my customers effortlessly including days off for my employees who call in sick. It's also simple to manage. The app can help keep you peeled in all appointments.

CONS: I'm not a big fan of its price tag. I'm forced to pay for the number of scheduled appointments reserved for the company. This is something that they need to be leanient with. Otherwise, it's a great app on its own.

What do you think about this review? Great Poor

Perfect for our small business

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Francesc Guiu Turmo
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.02.2018 Company Size: 1-10 Employees Industry: Entertainment

PROS: Many possibilities to configure your schedule. Customer service very helpfull if you demand it by chat.

CONS: Web widget look&feel improvable

What do you think about this review? Great Poor

Easy to use product and great customer support

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.01.2018 Company Size: 1-10 Employees Industry: Non-Profit Organization Management

PROS: There is a lot of functionality so you can change this as your service and your needs grow. The customer support is great - they've always helped me figure things out quickly and explain what I can do to make the product work for me.

CONS: It can be difficult to get to grips with the different elements but with customer support it's possible even for someone that is not that tech savy.

What do you think about this review? Great Poor

A very alluring app for use schedule booking.

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Louise
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.01.2018 Company Size: 1-10 Employees Industry: Consumer Services

PROS: I love the varying colours displayed in each column. What's more, displays can be ready easily. You'll also get to see which product is responsible for helping the business we're currently running.

CONS: An app capable of doing a lot of things is what attracted me to SimplyBook. But they have one downside that's easily overlooked: information. There have been instances where seeking out data for clients can be a bit difficult to do.

What do you think about this review? Great Poor

Great service and they listen.

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Anonymous Reviewer
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.01.2018 Company Size: N/A Industry: Health, Wellness and Fitness

PROS: Flexible. Regular updates and new features rolled out.

CONS: Need resource dependent bookings.

What do you think about this review? Great Poor

SimplyBook – the best out there

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Maria Berglund
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: 1-10 Employees Industry: Music

PROS: Userfriendliness! I was able to set ut the system myself, despite being unexperienced and feeling a bit like Bambi on the ice...! When I started trying out bookings with my customers, I couldn't believe how well it worked - and how few errors I've had to deal with since.

CONS: There is a weakness somewhere in the three steps each customer must take to book an appointment. I've had four customers show up for sessions they thought were booked, but never showed in my admin calendar, and two others have inadvertently cancelled their bookings when they wanted to add more. I'm sure SimplyBook's staff is on as we speak.

What do you think about this review? Great Poor

After using different software solutions i found SBme.

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Hermann Troger
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Cosmetics

PROS: Bespoke solution for my business in German availability makes it even better. give my clients to book appointments 24/7.

CONS: Haven\'t had any problems yet. setting it up was a peace of cake with the help of the team. so no problems.

What do you think about this review? Great Poor

Was a good experience to work with Simplybook.me

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Isabel Gil
3/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Professional Training & Coaching

PROS: Easy of use and plugins that permit to add features easily

CONS: May be more clarity on plugin limitations (purchased version dependant). It´s very confuse that a feature work well during free trial and when it finished not work at all neither with a purchased plan (becasuse this plan limit number of plugins).

What do you think about this review? Great Poor

Friendly use but not too easy and cheap when you have to customize

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HUGO ESQUIVIAS
3/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Sports

PROS: friendly user experience and customer service is really fast

CONS: You have to pay for everything when you need to customize some things. Sometimes I´m not feeling great differences between plugins that you pay and other thing that are free. The classes calendar is very tricky to see by mobile

What do you think about this review? Great Poor

Great Schduling App!!!

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SONIA NOVICK
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.01.2018 Company Size: 1-10 Employees Industry: Consumer Services

PROS: Easy to use easy to install on proprietary websites!

CONS: When Simplybook .me changes their platform ease of use style and look, it takes a bit of time to get used to the new platform and use the different components. Many times I find myself having a hard time finding certain application within this scheduling platform.

What do you think about this review? Great Poor

Great for Small Service Biz

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Joe Pizza
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: 11-50 Employees Industry: Leisure, Travel & Tourism

PROS: Infinitely customizable and ability to accept payments. Think of a cool feature that would help you sell better and likely they thought of it already and have an easy way for you to implement. The best part of all is that new features are continually coming, I check back every few months and cool new features which help our biz sell better are there.

CONS: Inside the widget the description field of each service can use better scaling of the text so that when customers see a service the text doesn’t get cut off ignore it too long. There is the ability for the user to hit a bump out arrow to see full description however the bump out is not intuitive and doesn’t work great on mobile. Hence the ability to better scale and space text size so that more text can be seen in descriptions would be preferred.

What do you think about this review? Great Poor

Great Booking System

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Paulina  Mundkowski
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.12.2017 Company Size: 1-10 Employees Industry: N/A

PROS: I like the ease of use. I can adjust the features easily myself. It's essential to my business!

CONS: More colors. I wanted to match the colors to my website and it wasn't the easiest. The website widget could use more designs.

What do you think about this review? Great Poor

Great for small company

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Andrea Doolittle
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.11.2017 Company Size: N/A Industry: N/A

PROS: Very easy for non technical people to use. Customers reports ease of use. Plenty of appointments available in free version for small company - and they roll over to the next month if not all used.

CONS: When changing business hours it does not change days that were adjusted.

What do you think about this review? Great Poor

Simply Effective

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Jason Preti, CFP®
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.11.2017 Company Size: 1-10 Employees Industry: Financial Services

PROS: Two of the best features: Integration with my website and Google Calendar Sync. My clients can book meetings right from my website and the appointments almost instantly appear on my calendar. These two features make a solo practice run efficiently.

CONS: Over the last 3 years, I have had two instances of canceled meetings that didn't get updated on my calendar. I'm guessing there is a process the end user didn't follow exactly, maybe this could be improved.

What do you think about this review? Great Poor

Fantastic, flexible tool for booking management

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Kelly Dorset
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 29.11.2017 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

PROS: The way the system is set up with a free month to work out what you need, and then customisation to make sure you have the features you need for your business, without paying for lots of features you don't need.

CONS: It can be sometimes complex to set up to match your needs, but this is likely a side affect of the complexity of booking systems generally.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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