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User review of SimplyBook.me

Awsome!

- by Mário Costa

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to use, very efficient, and great support online

What aspects are problematic or could work better?

In mine point of view I dont discover any problematic aspects,

What features/services would you like to see in future versions of this product?

Service of voice and video with links us with our clients

What specific problems in your company were solved by this product?

I have a good service and cannot get clients/users ,,, these company solve that easily and low cost price

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
  • It automated online booking based on availability.
  • It collected contact data from appointment makers.
  • It increased reliability and customer satisfaction.

PRICING & COSTS

What was the cost of implementing this product?

8 Euros monthly

What is your total annual cost for using this product?

80 Euros

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Self-Service

Open System
4
very good
24/7 Access through Multiple Channels
5
amazing
Browser-Based
5
amazing
Mobile
4
very good
Resource Selection
5
amazing
Activity Selection
5
amazing
Real-Time Availability
5
amazing
Appointment Transactions
5
amazing
COTS
4
very good
Events
5
amazing
Compound Appointments
5
amazing
Group Appointments
5
amazing
Appointment Changes
5
amazing
Cancellation and No-Show Management
5
amazing
Waitlist
4
very good
Overbooking & Recovery Time
4
very good

Security

SSL Encryption
4
very good
User, Roles, and Access Management
4
very good
Backup & Recovery
4
very good

E-Commerce

Service Catalog
5
amazing

Administration

Performance & Reliability
5
amazing
Reporting & Analytics
4
very good
Mobile
4
very good
Support
5
amazing
Customization
5
amazing
API/Integrations
5
amazing
Batch Processing
4
very good
Communication & Collaboration
5
amazing