- Home Appointment Scheduling Software SimplyBook.me Best Booking Software out there !
- Why is FinancesOnline free
User review
of SimplyBook.me
Best Booking Software out there !
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Great customer service
Good functionality
Very user friendly
What aspects are problematic or could work better?
Could do with telephone support rather than just email
What features/services would you like to see in future versions of this product?
the ability for booking users to book now and pay later (be in voiced later) rather than just a book and pay as you go model. This will involve the right integration with a payment processor
What specific problems in your company were solved by this product?
Solved our problem of being able to offer a highly user friendly booking system for our users.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Real Estate
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It increased reliability and customer satisfaction.
PRICING & COSTS
What was the cost of implementing this product?
Set up cost of £250
What is your total annual cost for using this product?
Approx £600
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Self-Service
Open System very good
4
24/7 Access through Multiple Channels very good
4
Browser-Based very good
4
Mobile very good
4
Resource Selection very good
4
Activity Selection very good
4
Real-Time Availability very good
4
Appointment Transactions very good
4
COTS very good
4
Events very good
4
Compound Appointments very good
4
Group Appointments very good
4
Appointment Changes very good
4
Cancellation and No-Show Management very good
4
Waitlist very good
4
Overbooking & Recovery Time very good
4
Security
SSL Encryption very good
4
User, Roles, and Access Management very good
4
Backup & Recovery very good
4
E-Commerce
Service Catalog very good
4
Online Payment Support very good
4
Administration
Performance & Reliability very good
4
Reporting & Analytics very good
4
Mobile very good
4
Support very good
4
Customization very good
4
API/Integrations very good
4
Batch Processing very good
4
Communication & Collaboration very good
4
