MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SimplyBook.me
User review of SimplyBook.me

Best Booking Software out there !

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Great customer service
Good functionality
Very user friendly

What aspects are problematic or could work better?

Could do with telephone support rather than just email

What features/services would you like to see in future versions of this product?

the ability for booking users to book now and pay later (be in voiced later) rather than just a book and pay as you go model. This will involve the right integration with a payment processor

What specific problems in your company were solved by this product?

Solved our problem of being able to offer a highly user friendly booking system for our users.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It increased reliability and customer satisfaction.

PRICING & COSTS

What was the cost of implementing this product?

Set up cost of £250

What is your total annual cost for using this product?

Approx £600

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Self-Service

Open System
4
very good
24/7 Access through Multiple Channels
4
very good
Browser-Based
4
very good
Mobile
4
very good
Resource Selection
4
very good
Activity Selection
4
very good
Real-Time Availability
4
very good
Appointment Transactions
4
very good
COTS
4
very good
Events
4
very good
Compound Appointments
4
very good
Group Appointments
4
very good
Appointment Changes
4
very good
Cancellation and No-Show Management
4
very good
Waitlist
4
very good
Overbooking & Recovery Time
4
very good

Security

SSL Encryption
4
very good
User, Roles, and Access Management
4
very good
Backup & Recovery
4
very good

E-Commerce

Service Catalog
4
very good
Online Payment Support
4
very good

Administration

Performance & Reliability
4
very good
Reporting & Analytics
4
very good
Mobile
4
very good
Support
4
very good
Customization
4
very good
API/Integrations
4
very good
Batch Processing
4
very good
Communication & Collaboration
4
very good