- Home Appointment Scheduling Software SimplyBook.me Best Software for value of money customers
- Why is FinancesOnline free
User review
of SimplyBook.me
Best Software for value of money customers
-
by Nikhil kumar
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Customized product so no need of much technical knowledge
Excellent Customer support
Budget Pricing
Lot of custom features
What aspects are problematic or could work better?
1. Require Search engine Bar for serching of service at the time of booking
2. More Payment gateway should be offered in payment gateway custom features (spicially in case of India Paytm is required)
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Consumer Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It automated online booking based on availability.
- It increased reliability and customer satisfaction.
PRICING & COSTS
What was the cost of implementing this product?
$375
What is your total annual cost for using this product?
$627
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Self-Service
Open System very good
4
24/7 Access through Multiple Channels very good
4
Browser-Based very good
4
Mobile very good
4
Resource Selection very good
4
Activity Selection very good
4
Real-Time Availability very good
4
Appointment Transactions very good
4
COTS very good
4
Events very good
4
Compound Appointments very good
4
Group Appointments very good
4
Appointment Changes very good
4
Cancellation and No-Show Management very good
4
Waitlist very good
4
Overbooking & Recovery Time ok
3
Security
SSL Encryption very good
4
User, Roles, and Access Management very good
4
Backup & Recovery very good
4
E-Commerce
Service Catalog ok
3
Online Payment Support ok
3
Administration
Performance & Reliability very good
4
Reporting & Analytics ok
3
Mobile very good
4
Support very good
4
Customization ok
3
API/Integrations ok
3
Batch Processing very good
4
Communication & Collaboration very good
4
