- Home Appointment Scheduling Software SimplyBook.me Cost effective scheduling software with intergration with payment provider . Simple to configure
- Why is FinancesOnline free
User review
of SimplyBook.me
Cost effective scheduling software with intergration with payment provider . Simple to configure
-
by Thompson Ho
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
cost effective with scheudling feature integrate with payment system.
What aspects are problematic or could work better?
not flexible to price your service by time duration.
no entry to unpaid booking, you msut book and pay in one go.
What features/services would you like to see in future versions of this product?
flexible to configure different opening hours and cancel policy for different shops.
entry point to unpaid booking for customer to make payment
able to grade memebership into different grade, which enjoy different layer of benifit
What specific problems in your company were solved by this product?
cancel booking notification should able to contain information of what booking is being canceled ( booking start end datetime and service)
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
- It automated online booking based on availability.
- It increased reliability and customer satisfaction.
PRICING & COSTS
What was the cost of implementing this product?
my own time cost only, zero
What is your total annual cost for using this product?
$120 USD
Did you get any discount for this product? How much?
Tes , 50% off free upgrade to next level of price plan
FEATURE DETAILS
Self-Service
Open System ok
3
24/7 Access through Multiple Channels amazing
5
Browser-Based amazing
5
Mobile mediocre
2
Resource Selection very good
4
Activity Selection very good
4
Real-Time Availability amazing
5
Appointment Transactions amazing
5
COTS amazing
5
Events amazing
5
Compound Appointments amazing
5
Group Appointments amazing
5
Appointment Changes amazing
5
Cancellation and No-Show Management ok
3
Waitlist ok
3
Overbooking & Recovery Time amazing
5
Security
SSL Encryption amazing
5
User, Roles, and Access Management amazing
5
Backup & Recovery amazing
5
E-Commerce
Service Catalog very good
4
Online Payment Support amazing
5
Administration
Performance & Reliability amazing
5
Reporting & Analytics ok
3
Mobile mediocre
2
Support ok
3
Customization amazing
5
API/Integrations very good
4
Batch Processing very good
4
Communication & Collaboration amazing
5
