User review
of SimplyBook.me
Easy to use
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The system is easy in setup and can be adjusted to personal wishes and is, for the customers, easy to use.
What aspects are problematic or could work better?
The price in relation to all the needed/wanted custom features is to high
What features/services would you like to see in future versions of this product?
More custom features in the standard prices
What specific problems in your company were solved by this product?
A clear and simple booking program for us and the customers.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Entertainment
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Supersaas
Why did you decide to change it?
Calender was not so easy to use for the customers
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It automated online booking based on availability.
PRICING & COSTS
What was the cost of implementing this product?
9,95 pm
What is your total annual cost for using this product?
120py
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Self-Service
Open System very good
4
24/7 Access through Multiple Channels very good
4
Browser-Based very good
4
Mobile amazing
5
Resource Selection amazing
5
Activity Selection amazing
5
Real-Time Availability amazing
5
Appointment Transactions amazing
5
COTS ok
3
Events very good
4
Compound Appointments amazing
5
Group Appointments amazing
5
Appointment Changes amazing
5
Cancellation and No-Show Management amazing
5
Security
SSL Encryption very good
4
User, Roles, and Access Management amazing
5
E-Commerce
Service Catalog very good
4
Administration
Performance & Reliability very good
4
Mobile amazing
5
Support amazing
5
Customization very good
4
API/Integrations very good
4
Communication & Collaboration amazing
5
