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User review of SimplyBook.me

Easy to use

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The system is easy in setup and can be adjusted to personal wishes and is, for the customers, easy to use.

What aspects are problematic or could work better?

The price in relation to all the needed/wanted custom features is to high

What features/services would you like to see in future versions of this product?

More custom features in the standard prices

What specific problems in your company were solved by this product?

A clear and simple booking program for us and the customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Supersaas

Why did you decide to change it?

Calender was not so easy to use for the customers

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It automated online booking based on availability.

PRICING & COSTS

What was the cost of implementing this product?

9,95 pm

What is your total annual cost for using this product?

120py

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Self-Service

Open System
4
very good
24/7 Access through Multiple Channels
4
very good
Browser-Based
4
very good
Mobile
5
amazing
Resource Selection
5
amazing
Activity Selection
5
amazing
Real-Time Availability
5
amazing
Appointment Transactions
5
amazing
COTS
3
ok
Events
4
very good
Compound Appointments
5
amazing
Group Appointments
5
amazing
Appointment Changes
5
amazing
Cancellation and No-Show Management
5
amazing

Security

SSL Encryption
4
very good
User, Roles, and Access Management
5
amazing

E-Commerce

Service Catalog
4
very good

Administration

Performance & Reliability
4
very good
Mobile
5
amazing
Support
5
amazing
Customization
4
very good
API/Integrations
4
very good
Communication & Collaboration
5
amazing