MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SimplyBook.me
User review of SimplyBook.me

Easy to use product and great customer support

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

There is a lot of functionality so you can change this as your service and your needs grow. The customer support is great - they've always helped me figure things out quickly and explain what I can do to make the product work for me.

What aspects are problematic or could work better?

It can be difficult to get to grips with the different elements but with customer support it's possible even for someone that is not that tech savy.

What specific problems in your company were solved by this product?

We were able to really easily offer appointments for clients to book in to giving them a professional looking booking system and automatically generated confirmations which we could personalise.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It automated online booking based on availability.
  • It increased reliability and customer satisfaction.

FEATURE DETAILS

No information provided by the reviewer.