What are the best aspects of this product?
I run a sport facility rental company in Malaysia. Simplybook is absolutely beautiful and fits my booking and scheduling needs. Simplybook has helped me in avoiding double booking which may lead to bad customers satisfaction. 24/7 customer service helped me to set up the booking website up running in just 3 days. Simplybook also has dashboard that helps you understand more about your customer so that you can make better business decision to attract more customers.
What aspects are problematic or could work better?
Lack of more localized payment system (eWallet) such as Boost, Grabpay, QRpay etc.
What features/services would you like to see in future versions of this product?
1. More localized payment system (eWallet) such as Boost, Grabpay, QRpay etc.
2. Native app on iOS or Android or PC.
What specific problems in your company were solved by this product?
Double booking, schedule management, digitalizing manual work
Are you a current user of this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
How long is your contract with the vendor?