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User review of SimplyBook.me

Fantastic, flexible tool for booking management

- by Kelly Dorset

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The way the system is set up with a free month to work out what you need, and then customisation to make sure you have the features you need for your business, without paying for lots of features you don't need.

What aspects are problematic or could work better?

It can be sometimes complex to set up to match your needs, but this is likely a side affect of the complexity of booking systems generally.

What features/services would you like to see in future versions of this product?

Allow calendar appointments to be created in specific colours via the Google Calendar plugin.

What specific problems in your company were solved by this product?

How do manage appointments that needed break time afterwards.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
  • It automated online booking based on availability.
  • It collected contact data from appointment makers.
  • It increased reliability and customer satisfaction.

PRICING & COSTS

What was the cost of implementing this product?

£0

What is your total annual cost for using this product?

£0

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

£0

FEATURE DETAILS

No information provided by the reviewer.