- Home Appointment Scheduling Software SimplyBook.me Was a good experience to work with Simplybook.me
- Why is FinancesOnline free
User review
of SimplyBook.me
Was a good experience to work with Simplybook.me
-
by Isabel Gil
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Easy of use and plugins that permit to add features easily
What aspects are problematic or could work better?
May be more clarity on plugin limitations (purchased version dependant). It´s very confuse that a feature work well during free trial and when it finished not work at all neither with a purchased plan (becasuse this plan limit number of plugins).
What features/services would you like to see in future versions of this product?
A free version may be with advertising, Calendar total integration and update.
What specific problems in your company were solved by this product?
Booking of different types of services
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Professional Training & Coaching
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
ScheduleOnce (is been in use yet)
Why did you decide to change it?
Not decide to change it, we recommend to use it because is cheaper and easier to use, but we use both
Are you satisfied with the change?
Some of my clients are satisfied with it
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It automated online booking based on availability.
PRICING & COSTS
What was the cost of implementing this product?
40 USD
What is your total annual cost for using this product?
299 USD
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Self-Service
Open System ok
3
24/7 Access through Multiple Channels ok
3
Browser-Based very good
4
Resource Selection ok
3
Activity Selection ok
3
Real-Time Availability ok
3
Appointment Transactions ok
3
COTS ok
3
Events ok
3
Compound Appointments ok
3
Group Appointments ok
3
Appointment Changes ok
3
Cancellation and No-Show Management ok
3
Waitlist ok
3
Overbooking & Recovery Time ok
3
Administration
Support very good
4
Customization ok
3
