User review
of SimplyBook.me
Great booking system
-
by Peter Gangl
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Easy to handle and good price. The performance is very good. Ererything understandable explained. Very good Design and very good integration in Wordpress.
What aspects are problematic or could work better?
No one is known yet
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Health, Wellness and Fitness
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
- It automated online booking based on availability.
- It collected contact data from appointment makers.
- It increased reliability and customer satisfaction.
PRICING & COSTS
What is your total annual cost for using this product?
120 Euro
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
-
FEATURE DETAILS
Self-Service
Open System ok
3
24/7 Access through Multiple Channels very good
4
Browser-Based ok
3
Mobile very good
4
Resource Selection very good
4
Activity Selection very good
4
Real-Time Availability amazing
5
Appointment Transactions ok
3
COTS ok
3
Events ok
3
Compound Appointments very good
4
Group Appointments very good
4
Appointment Changes very good
4
Cancellation and No-Show Management very good
4
Waitlist very good
4
Overbooking & Recovery Time very good
4
Security
SSL Encryption amazing
5
User, Roles, and Access Management very good
4
Backup & Recovery very good
4
E-Commerce
Service Catalog very good
4
Online Payment Support very good
4
Administration
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Mobile very good
4
Support very good
4
Customization very good
4
API/Integrations very good
4
Communication & Collaboration very good
4
