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User review of SimplyBook.me

Great Booking System

- by Paulina Mundkowski

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like the ease of use. I can adjust the features easily myself. It's essential to my business!

What aspects are problematic or could work better?

More colors. I wanted to match the colors to my website and it wasn't the easiest. The website widget could use more designs.

What features/services would you like to see in future versions of this product?

Coupons! I would like to see a way to add coupons.

What specific problems in your company were solved by this product?

I am able to accept online payments which was essential.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It automated online booking based on availability.

PRICING & COSTS

What was the cost of implementing this product?

$100

What is your total annual cost for using this product?

$40

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Self-Service

Open System
4
very good
24/7 Access through Multiple Channels
4
very good
Browser-Based
4
very good
Resource Selection
4
very good
Activity Selection
4
very good
Real-Time Availability
3
ok
Appointment Transactions
4
very good
Appointment Changes
4
very good
Cancellation and No-Show Management
4
very good

Administration

API/Integrations
5
amazing