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User review of SimplyBook.me

Great for my retail business!!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Ease of use and professional looking product. It has easily reduced my time with scheduling!

What aspects are problematic or could work better?

Modification settings

What features/services would you like to see in future versions of this product?

Ease of modifying the themes/look

What specific problems in your company were solved by this product?

Organization of bookings and availability.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
  • It automated online booking based on availability.
  • It collected contact data from appointment makers.
  • It increased reliability and customer satisfaction.

PRICING & COSTS

What was the cost of implementing this product?

$10 per month

What is your total annual cost for using this product?

Under $200

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Self-Service

Open System
3
ok
24/7 Access through Multiple Channels
3
ok
Browser-Based
3
ok
Mobile
3
ok
Resource Selection
3
ok
Activity Selection
3
ok
Real-Time Availability
3
ok
Appointment Transactions
3
ok
COTS
3
ok
Events
3
ok
Compound Appointments
3
ok
Group Appointments
3
ok
Appointment Changes
3
ok
Cancellation and No-Show Management
3
ok
Overbooking & Recovery Time
3
ok

Security

User, Roles, and Access Management
3
ok
Backup & Recovery
3
ok

Administration

Performance & Reliability
3
ok
Reporting & Analytics
3
ok
Mobile
3
ok
Support
3
ok
Customization
3
ok
Batch Processing
3
ok
Communication & Collaboration
3
ok