MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SimplyBook.me
User review of SimplyBook.me

Great Online Booking System

- by Andreas Aroditis

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I am a Vocal Coach and use SimplyBook.me as my go-to lesson booking platform. It is very user-friendly and straightforward for both teachers and students and it has a huge array of useful features. Highly recommended.

What aspects are problematic or could work better?

Overall I'm very pleased with the amount of features and integrations offered (Google Calendar, Facebook, etc. ). I would ideally want more of them to be offered to lower-tier subscribers because they are very useful.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Music

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Google Calendar

Why did you decide to change it?

This has more features and more integrations. It's generally more useful.

Are you satisfied with the change?

Yes.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
  • It automated online booking based on availability.
  • It collected contact data from appointment makers.
  • It increased reliability and customer satisfaction.

PRICING & COSTS

What was the cost of implementing this product?

€80

What is your total annual cost for using this product?

€80

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Free upgrade to higher tier (€250/year)

FEATURE DETAILS

Self-Service

Open System
5
amazing
24/7 Access through Multiple Channels
5
amazing
Browser-Based
5
amazing
Mobile
5
amazing
Resource Selection
5
amazing
Activity Selection
5
amazing
Real-Time Availability
5
amazing
Appointment Transactions
5
amazing
COTS
5
amazing
Events
5
amazing
Compound Appointments
5
amazing
Group Appointments
5
amazing
Appointment Changes
5
amazing
Cancellation and No-Show Management
5
amazing
Waitlist
5
amazing
Overbooking & Recovery Time
5
amazing

Security

SSL Encryption
5
amazing
User, Roles, and Access Management
5
amazing
Backup & Recovery
5
amazing

E-Commerce

Service Catalog
5
amazing
Online Payment Support
5
amazing

Administration

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Mobile
5
amazing
Support
5
amazing
Customization
5
amazing
API/Integrations
5
amazing
Batch Processing
5
amazing
Communication & Collaboration
5
amazing