- Home Appointment Scheduling Software SimplyBook.me Great Online Booking Tool
- Why is FinancesOnline free
User review
of SimplyBook.me
Great Online Booking Tool
-
by Michael Fernandez
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
For my business the ability to allow clients to send scheduling request straight from my website and allow them to see what is available so they can have some scheduling options. I also really like the ability to be albe to confirm the schedule before it is actually added to the calendar.
What aspects are problematic or could work better?
The only thing, and for me it is early so it may be available, I will have to just work with the tool more, is to be able to put different intake questions for the different services we offer.
What features/services would you like to see in future versions of this product?
If it does not have the ability to take different intake forms for different businesses, I would like this feature.
What specific problems in your company were solved by this product?
Being able to allow clients to send schedule request and provide intake information at the same time.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Professional Training & Coaching
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
- It automated online booking based on availability.
- It collected contact data from appointment makers.
- It increased reliability and customer satisfaction.
PRICING & COSTS
What was the cost of implementing this product?
$100
What is your total annual cost for using this product?
$100
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Self-Service
Open System amazing
5
24/7 Access through Multiple Channels amazing
5
Browser-Based amazing
5
Mobile amazing
5
Resource Selection amazing
5
Activity Selection amazing
5
Real-Time Availability amazing
5
Appointment Transactions amazing
5
Appointment Changes amazing
5
Cancellation and No-Show Management amazing
5
Security
SSL Encryption amazing
5
User, Roles, and Access Management amazing
5
Backup & Recovery amazing
5
Administration
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Mobile amazing
5
Support amazing
5
Customization amazing
5
API/Integrations amazing
5
Batch Processing amazing
5
Communication & Collaboration amazing
5
