- Home Appointment Scheduling Software SimplyBook.me Great service and they listen.
- Why is FinancesOnline free
User review
of SimplyBook.me
Great service and they listen.
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Flexible. Regular updates and new features rolled out.
What aspects are problematic or could work better?
Need resource dependent bookings.
What features/services would you like to see in future versions of this product?
Bookings dependent on resource.
What specific problems in your company were solved by this product?
Database issues.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your industry?
Health, Wellness and Fitness
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It automated online booking based on availability.
FEATURE DETAILS
Self-Service
Open System amazing
5
24/7 Access through Multiple Channels very good
4
Browser-Based amazing
5
Mobile amazing
5
Resource Selection very good
4
Activity Selection amazing
5
Real-Time Availability amazing
5
Appointment Transactions amazing
5
COTS very good
4
Events amazing
5
Compound Appointments ok
3
Group Appointments very good
4
Appointment Changes amazing
5
Cancellation and No-Show Management amazing
5
Waitlist ok
3
Overbooking & Recovery Time ok
3
Security
SSL Encryption ok
3
User, Roles, and Access Management ok
3
Backup & Recovery very good
4
E-Commerce
Service Catalog very good
4
Online Payment Support amazing
5
Administration
Performance & Reliability amazing
5
Reporting & Analytics very good
4
Mobile amazing
5
Support very good
4
Customization very good
4
API/Integrations very good
4
Communication & Collaboration amazing
5
