What are the best aspects of this product?
I love how we're able to sync the site to our own Facebook page. It makes it a whole lot easier for anyone (including my students) to set a schedule for appointments.
What aspects are problematic or could work better?
It'd be nice to have an option that lets patrons choose their own schedule while getting a glimpse of service providers present according to their selected schedule. But this is just a minor thing and it certainly doesn't prevent my students from accessing the site.
What specific problems in your company were solved by this product?
I'm currently handling a university writing center. We wanted to find some way to get students via a simpler approach to sign up for a tutoring schedule. Not only were our students thrilled to go for the tutor they want, but they can remember showing up for their tutorials as a result of e-mail that constantly remind them. Tracking data through our website is easier said than done!
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Higher Education
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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