What are the best aspects of this product?
In my own book, this is the best system for scheduling at the moment. It's relatively simple to use for my clients. It has plenty of functionality as well has moving appointments from one slot to another. I highly recommend SimplyBook to business owners.
What aspects are problematic or could work better?
I was hoping there's some way to break down the schedule automatically whenever a client confirms an appointment. At present, I had to resort to extending my appointments for the sake of accommodating my breaks, which can be confusing to clients. I also felt that's one reason why they're late at times since they assume our appointments would last more than one hour and a half, when it's really just an hour in length. It would be a bonus if clients can re-schedule their own appointment.
What specific problems in your company were solved by this product?
SimplyBook is what is really is: making booking for appointments convenient and simple. With this tool, my clients are able to set their own appointments according to my availability.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Alternative Medicine
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
1 year
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