MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SimplyBook.me
User review of SimplyBook.me

My search is finally over.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I like how it syncs with Google and has a payment option.

What aspects are problematic or could work better?

There is quite the learning curve, and I consider myself fairly techy. There was a lot of click & looking for settings in the different menus. Some were in categories that didn't make sense to me. Some of the descriptions weren't clear or worded to where they differentiated better from the other options.

What features/services would you like to see in future versions of this product?

Another package between having 3 custom feature add-ons to 8. OR even better, having an a la carte to where we could buy just 1 more, without having to upgrade from $10 to $30/month when I probably wouldn't use 8, but could sure use 5.

What specific problems in your company were solved by this product?

Syncing with Google Calendar was #1 and able to charge an amount as part of the scheduling process.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Calendly for awhile

Why did you decide to change it?

Didn't have a payment feature

Are you satisfied with the change?

we'll see

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It automated online booking based on availability.

PRICING & COSTS

What was the cost of implementing this product?

9.99

What is your total annual cost for using this product?

?

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Self-Service

Open System
3
ok
24/7 Access through Multiple Channels
2
mediocre
Browser-Based
3
ok
Mobile
3
ok
Resource Selection
3
ok
Activity Selection
3
ok
Real-Time Availability
2
mediocre
Appointment Transactions
3
ok
COTS
3
ok
Events
3
ok
Compound Appointments
3
ok
Group Appointments
3
ok
Appointment Changes
3
ok
Cancellation and No-Show Management
3
ok
Waitlist
3
ok
Overbooking & Recovery Time
3
ok

Security

SSL Encryption
3
ok
User, Roles, and Access Management
3
ok
Backup & Recovery
3
ok

E-Commerce

Service Catalog
3
ok
Online Payment Support
3
ok

Administration

Performance & Reliability
3
ok
Reporting & Analytics
3
ok
Mobile
3
ok
Support
2
mediocre
Customization
3
ok
API/Integrations
3
ok
Batch Processing
3
ok
Communication & Collaboration
3
ok