- Home Appointment Scheduling Software SimplyBook.me One hour get started taking bookings, and receive money ahead of time, it’s a no-brainer for me.
- Why is FinancesOnline free
User review
of SimplyBook.me
One hour get started taking bookings, and receive money ahead of time, it’s a no-brainer for me.
-
by Nathan Conkey
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
SimplyBook.me is easy to use out of the box, by using the FAQ and live help, you can figure most everything out in a flash.
What aspects are problematic or could work better?
It integrates payment and scheduling, this is a total weight off my mind... amazing!
What features/services would you like to see in future versions of this product?
I'd like to see more templates TBH.
What specific problems in your company were solved by this product?
In one stroke, and in an hour or so, give or take, I solved all my admin' issues, that is; scheduling and collecting money, that worth a lot to me.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
E-Learning
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
- It automated online booking based on availability.
- It collected contact data from appointment makers.
- It increased reliability and customer satisfaction.
PRICING & COSTS
What was the cost of implementing this product?
The monthly subscription, plus and hour or two configuring the options.
What is your total annual cost for using this product?
$120
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Self-Service
Open System very good
4
24/7 Access through Multiple Channels very good
4
Browser-Based very good
4
Mobile very good
4
Resource Selection very good
4
Activity Selection very good
4
Real-Time Availability very good
4
Appointment Transactions very good
4
COTS ok
3
Compound Appointments very good
4
Group Appointments ok
3
Appointment Changes very good
4
Cancellation and No-Show Management very good
4
Waitlist ok
3
Overbooking & Recovery Time very good
4
Security
SSL Encryption very good
4
User, Roles, and Access Management very good
4
Backup & Recovery ok
3
E-Commerce
Service Catalog very good
4
Online Payment Support very good
4
Administration
Performance & Reliability very good
4
Reporting & Analytics ok
3
Mobile very good
4
Support amazing
5
Customization ok
3
API/Integrations very good
4
Batch Processing very good
4
Communication & Collaboration very good
4
