- Home Appointment Scheduling Software SimplyBook.me Perfect for our small business
- Why is FinancesOnline free
User review
of SimplyBook.me
Perfect for our small business
-
by Francesc Guiu Turmo
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Many possibilities to configure your schedule.
Customer service very helpfull if you demand it by chat.
What aspects are problematic or could work better?
Web widget look&feel improvable
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Entertainment
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It automated online booking based on availability.
PRICING & COSTS
What is your total annual cost for using this product?
80€
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
16€ for paying whole year
FEATURE DETAILS
Self-Service
24/7 Access through Multiple Channels very good
4
Browser-Based very good
4
Resource Selection ok
3
Activity Selection very good
4
Real-Time Availability very good
4
Appointment Transactions very good
4
Events very good
4
Compound Appointments very good
4
Group Appointments very good
4
Appointment Changes very good
4
Cancellation and No-Show Management ok
3
Security
SSL Encryption ok
3
Backup & Recovery ok
3
Administration
Performance & Reliability very good
4
Reporting & Analytics very good
4
Support amazing
5
Customization ok
3
Communication & Collaboration very good
4
