User review
of SimplyBook.me
Simply Effective
-
by Jason Preti, CFP®
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Two of the best features: Integration with my website and Google Calendar Sync. My clients can book meetings right from my website and the appointments almost instantly appear on my calendar. These two features make a solo practice run efficiently.
What aspects are problematic or could work better?
Over the last 3 years, I have had two instances of canceled meetings that didn't get updated on my calendar. I'm guessing there is a process the end user didn't follow exactly, maybe this could be improved.
What features/services would you like to see in future versions of this product?
Location selection/options.
What specific problems in your company were solved by this product?
Easy client access to my calendar, booking without email ping/pong.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Financial Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
- It automated online booking based on availability.
- It collected contact data from appointment makers.
- It increased reliability and customer satisfaction.
PRICING & COSTS
How long is your contract with the vendor?
Unlimited
