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User review of SimplyBook.me

SimplyBook made an immediate impact on our performance and efficiency

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The trial was exceptional and allowed us to setup all the services and platform to tailor it to our needs. It was the professional and efficient support SimplyBook provided that also made our decision to purchase a subscription very easy.

It is an amazing platform which transformed our booking and office administration within the first week of its implementation and that it can easily be integrated with Paypal made receiving payments hassle-free.

Limerick City College would not hesitate in recommending any service providing business to use SimplyBook.me you receive:
- Exceptional Support
- Online Payments
- Website Integration
- Multiple Services
- Calendars
- E-mail notifications

What aspects are problematic or could work better?

None-

What features/services would you like to see in future versions of this product?

None at the moment- SimplyBook already provides exceptional

What specific problems in your company were solved by this product?

Lengthy booking processes and manual payments. Genuinely, SimplyBook has made an immediate impact on our business efficiency and performance.

An exceptional amount for a small price.


Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provided a modifiable scheduler to be managed and edited from managers and other users, and keeps appointments in a single calendar.
  • It automated online booking based on availability.
  • It collected contact data from appointment makers.
  • It increased reliability and customer satisfaction.

PRICING & COSTS

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Not required

FEATURE DETAILS

Self-Service

Open System
5
amazing
24/7 Access through Multiple Channels
5
amazing
Browser-Based
5
amazing
Mobile
5
amazing
Resource Selection
5
amazing
Activity Selection
5
amazing
Real-Time Availability
5
amazing
Appointment Transactions
5
amazing
COTS
5
amazing
Events
5
amazing
Compound Appointments
5
amazing
Group Appointments
5
amazing
Appointment Changes
5
amazing
Cancellation and No-Show Management
5
amazing
Waitlist
5
amazing
Overbooking & Recovery Time
5
amazing

Security

SSL Encryption
5
amazing
User, Roles, and Access Management
5
amazing
Backup & Recovery
5
amazing

E-Commerce

Service Catalog
5
amazing
Online Payment Support
5
amazing

Administration

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Mobile
5
amazing
Support
5
amazing
Customization
5
amazing
API/Integrations
5
amazing
Batch Processing
5
amazing
Communication & Collaboration
5
amazing