What are the best aspects of this product?
Adjustability. It can be designed to fill all your needs.
What aspects are problematic or could work better?
This adds complecity though and complexity alwayys brings some limits, so not everything works exactly the way you would like to but there's always a "next best thing" that certainly will also work.
What specific problems in your company were solved by this product?
Poor calendar mangement, less mails to figure out appointments, etc. Just a lot less of work.
Are you a current user of this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
How did your company implement this product?
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?