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User review of SimplyBook.me

Simplybook works for us!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Adjustability. It can be designed to fill all your needs.

What aspects are problematic or could work better?

This adds complecity though and complexity alwayys brings some limits, so not everything works exactly the way you would like to but there's always a "next best thing" that certainly will also work.

What specific problems in your company were solved by this product?

Poor calendar mangement, less mails to figure out appointments, etc. Just a lot less of work.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Sports

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

250€

What is your total annual cost for using this product?

250€

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Self-Service

Browser-Based
5
amazing
Mobile
5
amazing
Activity Selection
4
very good
Real-Time Availability
5
amazing
Appointment Transactions
4
very good
Events
4
very good

Security

SSL Encryption
4
very good
User, Roles, and Access Management
4
very good
Backup & Recovery
4
very good

Administration

Performance & Reliability
5
amazing
Reporting & Analytics
5
amazing
Mobile
5
amazing
Support
5
amazing
Customization
5
amazing
API/Integrations
4
very good
Batch Processing
4
very good
Communication & Collaboration
4
very good