- Home Appointment Scheduling Software SimplyBook.me After using different software solutions i found SBme.
- Why is FinancesOnline free
User review
of SimplyBook.me
After using different software solutions i found SBme.
-
by Hermann Troger
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Bespoke solution for my business in German availability makes it even better. give my clients to book appointments 24/7.
What aspects are problematic or could work better?
Haven\'t had any problems yet. setting it up was a peace of cake with the help of the team. so no problems.
What features/services would you like to see in future versions of this product?
I did like the pod on messenger. i really want that back. i loved it and my clients.
What specific problems in your company were solved by this product?
Making my most expensive service affordable.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Cosmetics
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Salonmeister and MindBody
Why did you decide to change it?
I can make it bespoke for my needs.
Are you satisfied with the change?
Very much so
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It automated online booking based on availability.
- It collected contact data from appointment makers.
PRICING & COSTS
What is your total annual cost for using this product?
130
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Self-Service
Open System very good
4
24/7 Access through Multiple Channels very good
4
Browser-Based very good
4
Mobile amazing
5
Resource Selection very good
4
Activity Selection very good
4
Real-Time Availability amazing
5
Appointment Transactions amazing
5
COTS very good
4
Events very good
4
Compound Appointments very good
4
Group Appointments very good
4
Appointment Changes amazing
5
Cancellation and No-Show Management amazing
5
Waitlist ok
3
Overbooking & Recovery Time very good
4
Security
SSL Encryption very good
4
User, Roles, and Access Management very good
4
Backup & Recovery amazing
5
E-Commerce
Service Catalog ok
3
Online Payment Support ok
3
Administration
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Mobile amazing
5
Support amazing
5
Customization amazing
5
API/Integrations very good
4
Batch Processing very good
4
Communication & Collaboration very good
4
