What are the best aspects of this product?
This product is awesome because it allows you to customize several things that other scheduling softwares did not allow me to customize. I tried 5 softwares before I picked this one.
What aspects are problematic or could work better?
I wish the intake forms were a little more customizable r had more features. For example, when I ask my customers to type in an address, I want them to have the option to drop a pin on a map, or have recommended addresses for them to choose while they are typing, addresses that are actually valid. Very frustrating when a customer submits a wrong address on accident.
What features/services would you like to see in future versions of this product?
I would like to see different time lengths associated with the add-on services. Some of my add-ons take and additional 30 minutes, while others only take 5 minutes.
What specific problems in your company were solved by this product?
The option to have multiple locations, with multiple service providers, with add-on services was the best.
Are you a current user of this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
5 other free trial versions.
Why did you decide to change it?
None of them had every feature we needed. All of them had different parts or packages but none had everything.
Are you satisfied with the change?
How did your company implement this product?
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?